Jetpack CRM: Font loading causing fatal error on activation #42785
Labels
[Experiment] AI labels added
[Plugin] CRM
Issues about the Jetpack CRM plugin
[Pri] High
[Status] Auto-allocated
[Status] Escalated to Product Ambassadors
[Status] Priority Review Triggered
The guild in charge of triage has been notified of this issue in Slack
Triaged
[Type] Bug
When a feature is broken and / or not performing as intended
Impacted plugin
CRM
Quick summary
Highlighted in pfln9p-1FP-p2#comment-1806
There's an intermittent issue where a fatal error screen would come up if the font was tried to be access before it had loaded - logging an issue for a fix by adding a try/catch block and to throw an error if it hasn't loaded.
Steps to reproduce
It happens randomly after activation before visiting the dashboard - the code wasn't checking for null or wrapping in a try catch
Site owner impact
Fewer than 20% of the total website/platform users
Severity
Critical
What other impact(s) does this issue have?
No response
If a workaround is available, please outline it here.
No response
Platform (Simple and/or Atomic)
No response
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