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Jetpack AI Assistant generating feedback in Spanish, not English #42993

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chekle opened this issue Apr 9, 2025 · 3 comments
Open

Jetpack AI Assistant generating feedback in Spanish, not English #42993

chekle opened this issue Apr 9, 2025 · 3 comments
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Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Extension] AI Assistant Plugin [Feature] AI AI tools in the post and site editor (AI Assistant,Write Brief) [Focus] Blocks Issues related to the block editor, aka Gutenberg, and its extensions developed in Jetpack [Focus] i18n Internationalization / i18n, adaptation to different languages [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended

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@chekle
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chekle commented Apr 9, 2025

Impacted plugin

Jetpack

Quick summary

The user reported that, within their post, the Jetpack AI Assistant is generating feedback in Spanish, not English.

I confirmed the issue, please see:

Screen.Capture.on.2025-04-10.at.7-36-07.AM.mp4

Steps to reproduce

  1. Edit a post
  2. Open the Settings sidebar
  3. Click the 'Generate Feedback' button.

  • The feedback is generated in Spanish even though the site language and interface language are set to 'English'

  • Please see this video:

Screen.Capture.on.2025-04-10.at.7-09-30.AM.mp4

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Minor

What other impact(s) does this issue have?

No revenue impact

If a workaround is available, please outline it here.

I suggested the user make use of the browser translation tool to work around the issue for now: https://tinyurl.com/3n4tuvwt

Platform (Simple and/or Atomic)

Simple
@chekle chekle added [Feature] Misc Blocks Other Jetpack blocks. [Focus] Blocks Issues related to the block editor, aka Gutenberg, and its extensions developed in Jetpack [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Apr 9, 2025
@jeherve jeherve added [Extension] AI Assistant Plugin [Feature] AI AI tools in the post and site editor (AI Assistant,Write Brief) [Focus] i18n Internationalization / i18n, adaptation to different languages [Pri] Normal Triaged and removed [Pri] Low Needs triage Ticket needs to be triaged [Feature] Misc Blocks Other Jetpack blocks. labels Apr 10, 2025
@jeherve jeherve moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Apr 10, 2025
@jeherve
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jeherve commented Apr 10, 2025

Somewhat related: #40029

@namanhhe
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This is happening to a user but in Portuguese: 9705104-zd-a8c

@github-actions GitHub Actions
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Support References

This comment is automatically generated. Please do not edit it.

  • 9705104-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" label Apr 26, 2025
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Labels
Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Extension] AI Assistant Plugin [Feature] AI AI tools in the post and site editor (AI Assistant,Write Brief) [Focus] Blocks Issues related to the block editor, aka Gutenberg, and its extensions developed in Jetpack [Focus] i18n Internationalization / i18n, adaptation to different languages [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended
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Automattic Prioritization: The One Board ™
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@jeherve @chekle @matticbot @namanhhe