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Description
Symbiota Portal Name
all portals
Is your feature/tool request related to a problem? Please describe.
Sometimes portal users create new accounts when they cannot remember their password instead of contacting our Help Desk to regain access.
Describe the solution you'd like.
Possible solutions:
- Add a popup to /profile/newprofile.php?refurl=/index.php?
- Alternatively, add a popup or warning when hovering over "Create an Account" (profile/index.php)
Popup text could say something like:
Contact help@symbiota.org for assistance before creating a new account if one may already exist for you in this portal.