[AQTS-1191] New SLA status page within CMS to manage prioritisation SLA's #2887
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Ticket: https://dfedigital.atlassian.net/browse/AQTS-1191
This PR introduces a simple page available within CMS for staff members who have staff management access to show the number of applications relevant to our service level agreements (SLA's) when it comes to prioritisation.
This new page gives an overview of the number of applications nearing and breaching the SLA's (10 and 40 day SLA's) as well as a list of all application forms relevant:
10 day SLA relates to application forms that are going through prioritisation checks and expect checks to begin within 10 days of being submitted. For these applications, we consider them as nearing SLA once they are within 2 days of breaching the SLA.
40 day SLA relates to application forms are prioritised and expect initial assessment to be completed and moved to verification within 40 days of being submitted. For these applications, we consider them as nearing SLA once they are within 5 days of breaching the SLA.