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Copy file name to clipboardExpand all lines: content/en/service_management/on-call/_index.md
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@@ -41,6 +41,41 @@ A schedule defines specific times when Team members are assigned to respond to P
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{{< img src="service_management/oncall/schedule.png" alt="A sample schedule, with multiple layers for JP, EU, and US business hours." style="width:80%;" >}}
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## Granular access control
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Use [granular access controls][3] to limit the [roles][4], teams, or users that can access On-Call resources. By default, access to On-Call schedules, escalation policies, and team routing rules is unrestricted.
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Granular access controls are available for the following On-Call resources:
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-**Schedules**: Control who can view, edit, and override schedules
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-**Escalation policies**: Control who can view and edit escalation policies
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-**Team routing rules**: Control who can view and edit team routing rules
|**Schedules**| Can view schedules | Can view schedules and override shifts | Can view, edit schedules, and override shifts |
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|**Escalation policies**| Can view escalation policies | - | Can view and edit escalation policies |
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|**Team routing rules**| Can view team rules | - | Can view and edit team rules |
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### Restrict access to On-Call resources
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To restrict access to an On-Call resource:
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1. Navigate to the specific On-Call resource (schedule, escalation policy, or team routing rules).
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1. Click **Manage**.
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1. Select **Permissions** from the dropdown menu.
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1. Click **Restrict Access**.
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1. Select one or more roles, teams, or users from the dropdown menu.
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1. Click **Add**.
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1. Select the level of access you want to associate with each of them from the dropdown menu next to their name:
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-**Viewer**: Read-only access to view the resource
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-**Overrider** (schedules only): Can view and create schedule overrides
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-**Editor**: Full access to view and modify the resource
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1. Click **Save**.
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**Note**: To maintain your edit access to the resource, Datadog requires you to include at least one role that you are a member of before saving.
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## Start using Datadog On-Call
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To get started with On-Call, [onboard an On-Call Team][1] and ensure that all Team members configure their [On-Call profile settings][2] to receive notifications.
@@ -59,3 +94,5 @@ To get started with On-Call, [onboard an On-Call Team][1] and ensure that all Te
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