Comments fail to automatically load for posts

[hunterjw]

Checklist

• I have used the search function for open and closed issues to see if someone else has already submitted the same bug report.
• I will describe the problem with as much detail as possible.
• If the bug only occurs with a certain link, post, image..., I will include the URL.

App version

8.0.3

Where did you get the app from

Google Play

Android version

Android 16

Device model

Google Pixel 8 Pro

First occurred

First noticed about 2 days ago (9/14/2025)

Steps to reproduce

1. Navigate to any post details/comments page

Example post, link, markdown...

No response

Expected behaviour

Comments load automatically

Current behaviour

Comments do not load automatically. Instead the activity indicator spins forever. If the user pulls to refresh the post, the comments do load normally.

Logs

No response

[JuanPabloPearce]

Having the same issue

This is happening on 8.0.0 and 8.0.3

Have not tested other versions.

[JuanPabloPearce]

Loads fine in a text only post

Infinite circling on any non text only post

[hunterjw]

@JuanPabloPearce what app version are you able get comments to load on text posts? I wasn't able to get it to work on 8.0.3

[JuanPabloPearce]

@JuanPabloPearce what app version are you able get comments to load on text posts? I wasn't able to get it to work on 8.0.3

It worked on both. Text only posts.

[Docile-Alligator]

Can't reproduce this bug, even with the post in your screenshot.

[Docile-Alligator]

Oh i see a possible cause of this issue. Is Settings->Sort Type->Respect Subreddit Recommended Comment Sort Type enabled? @JuanPabloPearce @hunterjw

[JuanPabloPearce]

Oh i see a possible cause of this issue. Is Settings->Sort Type->Respect Subreddit Recommended Comment Sort Type enabled? @JuanPabloPearce @hunterjw

Yes it was. Disabling it fixed the issue

[hunterjw]

Yup, disabling that setting fixes it on my end too!

[Docile-Alligator]

Nice. A new update will be available soon and until then, please keep the option disabled. @hunterjw @JuanPabloPearce

[hunterjw]

I'm guessing this is related to #1836 since if we were failing to load the subreddit info then we wouldn't know what sort method to use by default.

[Docile-Alligator]

I'm guessing this is related to #1836 since if we were failing to load the subreddit info then we wouldn't know what sort method to use by default.

Yes you are very smart!

[hunterjw]

I'm guessing this is related to #1836 since if we were failing to load the subreddit info then we wouldn't know what sort method to use by default.

Yes you are very smart!

I'm not sure I would call myself very smart, but it's very kind of you to say so haha. I'm glad the root cause was reddit messing with their API and not something else!