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When the iOS user disables their video, their voice becomes inaudible to the caller on the web application. #922

@AmalAMT

Description

@AmalAMT

What did you do?

When initiating a video call from the web application (dashboard) to an iOS mobile device using GetStream’s Video SDK, the audio functions correctly as long as the iOS user’s video is enabled. However, when the iOS user disables their video during the call, their voice becomes inaudible to the caller on the web application.

What did you expect to happen?

When initiating a video call from the dashboard (web application) to an iOS mobile device and iOS user disables their video, their voice should be audible to the caller on the web application.

What happened instead?

When initiating a video call from the web application (dashboard) to an iOS mobile device using GetStream’s Video SDK, the audio functions correctly as long as the iOS user’s video is enabled. However, when the iOS user disables their video during the call, their voice becomes inaudible to the caller on the web application. The expected behaviour is that the audio remains audible regardless of whether the iOS user’s video is enabled or disabled.

GetStream Environment

GetStream Video version:

GetStream iOS version: 1.31.0
GetStream Web Application Version: 1.28.1
GetStream Video frameworks: StreamVideo, StreamVideoSwiftUI, StreamVideoUIKit

iOS version:
iOS 16.7.11

Swift version:
Swift 5

Xcode version:
Xcode Version: 16.3

Device:
iPhone 8

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