Update issue templates (#16)

Author: andrewabest

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,12 +1,14 @@
 ---
 name: Bug report
-about: Create a report to help us improve
+about: Report bugs to help us improve the Octopus MCP Server
 title: ''
 labels: bug
 assignees: ''
 
 ---
 
+If you are a current Octopus customer, please report any issues you experience using our MCP server to our [support team](mailto:support@octopus.com). This will ensure you get a timely response within our standard support guarantees.
+
 **Describe the bug**
 A clear and concise description of what the bug is.
 
@@ -19,15 +21,16 @@ A clear and concise description of what the bug is.
 A clear and concise description of what you expected to happen.
 
 **Logs and other supporting information**
-Add the output of your client and the Octopus MCP server log file (configurable with `--log-file <path>` argument)
+Add the full chat transcript from your client if available. Also include the Octopus MCP Server log file if necessary (configurable with `--log-file <path>` argument).
 
 **Screenshots**
 If applicable, add screenshots to help explain your problem.
 
 **Environment and versions:**
 - MCP Client: [e.g. `Cursor v. 123`, `VS Code`, etc.]
+- Model & Version: [e.g. `Claude Sonnet 4`, `GPT-4.1`]
 - Octopus Server Version: [e.g. `2019.6.1`]
 - Octopus MCP Server Version: [e.g. `1.0.0`]
 
 **Additional context**
-Add any other context about the problem here.
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.md

@@ -2,13 +2,13 @@
 name: Feature request
 about: Suggest an idea for this project
 title: ''
-labels: ''
+labels: enhancement
 assignees: ''
 
 ---
 
-**Is your feature request related to a problem? Please describe.**
-A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+**Is your feature request related to a problem or a specific use case? Please describe.**
+A clear and concise description of what the problem you are trying to solve for is. Ex. I'm always frustrated when [...], or I'd love to be able to [...] so that [...].
 
 **Describe the solution you'd like**
 A clear and concise description of what you want to happen.
@@ -20,4 +20,4 @@ A sample prompt that you would use specific to the problem you want to solve.
 A clear and concise description of any alternative solutions or features you've considered.
 
 **Additional context**
-Add any other context or screenshots about the feature request here.
+Add any other context or screenshots about the feature request here.