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[🐛 Bug]: API Tokenization refused on l-cidockerqa202.wpn.clarkinc.io and l-cidockerqa201.wpn.clarkinc.io #15726

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tbuck-webstaurantstore opened this issue May 9, 2025 · 6 comments
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B-grid Everything grid and server related C-java Java Bindings D-chrome I-defect Something is not working as intended I-question Applied to questions. Issues should be closed and send the user to community resources. I-regression Something was working but we "fixed" it J-awaiting answer Question asked of user; a reply moves it to triage again OS-linux

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@tbuck-webstaurantstore
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tbuck-webstaurantstore commented May 9, 2025

Description

Credit Card Tokenization Calling API [POST]: https://tokenizer.dev.clarkinc.biz/v1/tokenize/creditcard is failing with "connection refused" for tests running on these servers:
l-cidockerqa202.wpn.clarkinc.io
l-cidockerqa201.wpn.clarkinc.io

https://qatools.dev.clarkinc.biz/Runs?id=3332042&filter=details

This same test ran successfully last night (7pm) on server:
l-cidockerqa106.wtn.clarkinc.io
https://qatools.dev.clarkinc.biz/Runs?id=3328535&filter=details

I suspect there is a firewall issue with servers 202, 201. Can you look at network/firewall configuration for 106 and set all other servers to match it?

Reproducible Code

// Tokenize credit cards
        creditCardList.each {
            tokenizedCreditCardDataMap.put(it, hpTokenizerHelper.tokenizeCreditCard(it))
            def lastEntry = tokenizedCreditCardDataMap.entrySet().last()
            log("Tokenized Credit Card Data: ${lastEntry.key} - ${lastEntry.value}", console_color_yellow)
        }

Debugging Logs

FAILED Verify: Tokenize Discover
IssueCategory: API_DATA
{
    "tokenizeDiscoverResponse": null
}
Called from: paymentprocessing.test.HpTokenizerHelper.tokenizeDiscover

These tests pass on other servers, but today (05/09/05) I seem to get only servers 201 & 202 every time I run my test suite: Payment Processing - EMD Test
https://qatools.dev.clarkinc.biz/ServerRunsSuite?id=973

ℹ️ Last known working version: 4.25.0 (revision 030fcf7918)

@tbuck-webstaurantstore tbuck-webstaurantstore added I-defect Something is not working as intended A-needs-triaging A Selenium member will evaluate this soon! labels May 9, 2025
@selenium-ci
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@tbuck-webstaurantstore, thank you for creating this issue. We will troubleshoot it as soon as we can.

Selenium Triage Team: remember to follow the Triage Guide

@github-actions github-actions bot added B-grid Everything grid and server related C-java Java Bindings D-chrome I-regression Something was working but we "fixed" it OS-linux labels May 9, 2025
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github-actions bot commented May 9, 2025

⚠️ You reported using Selenium version 4.25.0 (revision 030fcf7918), but the latest release is 4.32.

Please verify that this issue still occurs with the latest version. If it no longer applies, you can close this issue or update your comment.

This issue will be marked "awaiting answer" and may be closed automatically if no response is received.

@github-actions github-actions bot added J-awaiting answer Question asked of user; a reply moves it to triage again and removed A-needs-triaging A Selenium member will evaluate this soon! labels May 9, 2025
@diemol diemol added the I-question Applied to questions. Issues should be closed and send the user to community resources. label May 9, 2025
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💬 Please ask questions at:

@diemol
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diemol commented May 9, 2025

Tagging it as a question because this does not seem related to Selenium at all.

@tbuck-webstaurantstore
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tbuck-webstaurantstore commented May 9, 2025

-- link removed for privacy --

This is probably an issue for SRE to fix. I opened the bug since I haven't gotten a response in the Teams chat listed above. Some selenium nodes do work:
l-cidockerqa205.wtn.clarkinc.io
l-cidockerqa206.wtn.clarkinc.io
l-cidockerqa103.wtn.clarkinc.io
l-cidockerqa102.wtn.clarkinc.io

Someone probably needs to check/coordinate with SRE to make sure there isn't a firewall issue with the nodes listed in my ticket?
l-cidockerqa202.wpn.clarkinc.io
l-cidockerqa201.wpn.clarkinc.io

@diemol
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diemol commented May 9, 2025

The Selenium project is not responsible for that site.

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Labels
B-grid Everything grid and server related C-java Java Bindings D-chrome I-defect Something is not working as intended I-question Applied to questions. Issues should be closed and send the user to community resources. I-regression Something was working but we "fixed" it J-awaiting answer Question asked of user; a reply moves it to triage again OS-linux
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