From ec63e99578a4517720d2fe1621a9965d7ad110e5 Mon Sep 17 00:00:00 2001 From: Dhirajkumar55 Date: Thu, 29 May 2025 19:06:26 +0530 Subject: [PATCH 1/6] feature(bill payments): plan mdm integration guide --- .../payments/billpay/api-integration.json | 344 ++++++ content/menuItems.json | 2 +- .../billpay/api-integration/api-reference.mdx | 2 +- .../payments/billpay/api-integration/apis.mdx | 7 + .../api-integration/plan-mdm-integration.mdx | 977 ++++++++++++++++++ .../billpay/api-integration/v2-migration.mdx | 2 +- .../billpay/api-integration/webhooks.mdx | 40 + 7 files changed, 1371 insertions(+), 3 deletions(-) create mode 100644 content/payments/billpay/api-integration/plan-mdm-integration.mdx diff --git a/api-references/payments/billpay/api-integration.json b/api-references/payments/billpay/api-integration.json index 9adbf035..77a1cec4 100644 --- a/api-references/payments/billpay/api-integration.json +++ b/api-references/payments/billpay/api-integration.json @@ -4827,6 +4827,12 @@ "description": "Flag indicating if the Biller accepts adhoc payment", "example": true }, + "planRequirement": { + "type": "string", + "description": "Indicates if plan selection is required for bill payments", + "example": "MANDATORY", + "enum": ["MANDATORY", "OPTIONAL", "CONDITIONAL"] + }, "paymentChannels": { "type": "array", "items": { @@ -4990,6 +4996,344 @@ ] } }, + "/api/v2/bbps/billers/plans": { + "get": { + "tags": ["List"], + "description": "Returns the list of plans for a given set of billers", + "operationId": "getBillerPlans", + "parameters": [ + { + "name": "X-PARTNER-ID", + "in": "header", + "description": "The Partner ID provided by Setu.", + "required": true, + "schema": { + "type": "integer" + } + }, + { + "name": "billerIds", + "in": "query", + "description": "Biller IDs", + "required": true, + "style": "form", + "explode": false, + "schema": { + "type": "array", + "items": { + "type": "string" + } + } + }, + { + "name": "limit", + "in": "query", + "description": "Number of plans to return per page", + "schema": { + "maximum": 1000.0, + "minimum": 1.0, + "type": "integer" + } + }, + { + "name": "after", + "in": "query", + "schema": { + "type": "string" + } + }, + { + "name": "updatedSince", + "in": "query", + "description": "Used to fetch plans updated since the given date-time in IST", + "schema": { + "type": "string", + "format": "date-time" + } + } + ], + "responses": { + "200": { + "description": "List of plans for the biller", + "headers": { + "X-Frame-Options": { + "description": "X Frame options", + "schema": { + "type": "string" + } + }, + "Strict-Transport-Security": { + "description": "Strict transport security", + "schema": { + "type": "string" + } + }, + "Cache-Control": { + "description": "Cache control", + "schema": { + "type": "string" + } + }, + "X-Content-Type-Options": { + "description": "X Content type options", + "schema": { + "type": "string" + } + }, + "Content-Security-Policy": { + "description": "Content security policy", + "schema": { + "type": "string" + } + }, + "Pragma": { + "description": "Pragma", + "schema": { + "type": "string" + } + }, + "X-XSS-Protection": { + "description": "X Xss Protection", + "schema": { + "type": "string" + } + } + }, + "content": { + "application/json": { + "schema": { + "required": ["success", "traceId"], + "type": "object", + "properties": { + "data": { + "required": ["plans"], + "type": "object", + "properties": { + "nextPage": { + "type": "string", + "example": "/api/bbps/billers/plans?biller_ids=BILLER_01&after=ABCC00000PTNNS" + }, + "plans": { + "type": "array", + "items": { + "required": [ + "Id", + "amountInRupees", + "categoryType", + "description", + "status" + ], + "type": "object", + "properties": { + "Id": { + "type": "string", + "description": "Plan ID", + "example": "1.0", + "x-order": 1.0 + }, + "additionalInfo": { + "minItems": 1, + "type": "array", + "description": "Plan Additional information details provided by the Biller.", + "example": [ + { + "paramName": "Mobile Number", + "paramValue": "Text" + } + ], + "items": { + "type": "object", + "properties": { + "paramName": { + "type": "string", + "example": "Plan Additional information parameter name." + }, + "paramValue": { + "type": "string", + "example": "Plan Additional information parameter value." + } + }, + "example": { + "paramName": "Mobile Number", + "paramValue": "Text" + }, + "x-go-name": "PlanAdditionalInfoItem" + }, + "x-omitempty": true + }, + "amountInRupees": { + "type": "string", + "example": "22.0", + "x-order": 2.0 + }, + "billerId": { + "type": "string", + "description": "Biller ID to which the plan belongs to", + "example": "1.0", + "x-order": 0.0 + }, + "categorySubType": { + "type": "object", + "properties": {}, + "description": "Plan sub category as defined by the Biller.", + "example": { + "subType": "1 Month" + }, + "x-omitempty": true, + "x-order": 4.0 + }, + "categoryType": { + "type": "string", + "description": "Plan category as defined by the Biller.", + "example": "VIP", + "x-order": 3.0 + }, + "description": { + "type": "string", + "description": "Plan description as defined by the Biller.", + "example": "Unlimited Live Sports" + }, + "effectiveFrom": { + "type": "string", + "description": "Effective from date of corresponding Plan.", + "format": "date", + "nullable": true, + "example": "2017-07-21", + "x-omitempty": false + }, + "effectiveTo": { + "type": "string", + "description": "Effective to date of corresponding Plan.", + "format": "date", + "nullable": true, + "example": "2020-08-21", + "x-omitempty": false + }, + "status": { + "type": "string", + "description": "Effective to date of corresponding Plan.", + "example": "ACTIVE", + "enum": ["ACTIVE", "DEACTIVATED"] + } + } + } + }, + "total": { + "type": "integer" + } + } + }, + "error": { + "required": ["code", "message"], + "type": "object", + "properties": { + "code": { + "type": "string", + "example": "validation-error" + }, + "message": { + "type": "string", + "example": "Input is invalid" + } + } + }, + "success": { + "type": "boolean", + "example": true + }, + "traceId": { + "type": "string", + "example": "C3SFG0O6N88R6UI7EQ" + } + } + } + } + } + }, + "400": { + "description": "Bad request", + "content": { + "application/json": { + "schema": { + "required": ["error", "success", "traceId"], + "type": "object", + "properties": { + "error": { + "required": ["code", "message"], + "type": "object", + "properties": { + "code": { + "type": "string", + "example": "validation-error" + }, + "message": { + "type": "string", + "example": "Input is invalid" + } + } + }, + "success": { + "type": "boolean", + "example": false + }, + "traceId": { + "type": "string", + "example": "C3SFG0O6N88R6UI7EQ" + } + } + } + } + } + }, + "500": { + "description": "Bad request", + "content": { + "application/json": { + "schema": { + "required": ["error", "success", "traceId"], + "type": "object", + "properties": { + "error": { + "required": ["code", "message"], + "type": "object", + "properties": { + "code": { + "type": "string", + "example": "validation-error" + }, + "message": { + "type": "string", + "example": "Input is invalid" + } + } + }, + "success": { + "type": "boolean", + "example": false + }, + "traceId": { + "type": "string", + "example": "C3SFG0O6N88R6UI7EQ" + } + } + } + } + } + } + }, + "security": [ + { + "Production": ["bbps:partner"] + }, + { + "Sandbox": ["bbps:partner"] + }, + { + "QA": ["bbps:partner"] + } + ] + } + }, "/api/v2/bbps/transactions": { "get": { "tags": ["List"], diff --git a/content/menuItems.json b/content/menuItems.json index 0f1e8661..4db2dbd9 100644 --- a/content/menuItems.json +++ b/content/menuItems.json @@ -1 +1 @@ -{"home":[{"name":"Payments","path":"payments","order":0,"visible_in_sidebar":true,"api_reference":true,"children":[{"name":"BBPS BillCollect","path":"bbps","order":0,"visible_in_sidebar":true,"children":[{"name":"API reference","visible_in_sidebar":true,"page_title":"BBPS API 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sample page","path":"sample-page","order":0}]}]}]} \ No newline at end of file diff --git a/content/payments/billpay/api-integration/api-reference.mdx b/content/payments/billpay/api-integration/api-reference.mdx index a8a5da81..b9d4f211 100644 --- a/content/payments/billpay/api-integration/api-reference.mdx +++ b/content/payments/billpay/api-integration/api-reference.mdx @@ -1,6 +1,6 @@ --- sidebar_title: API reference page_title: COU Direct Connectivity API reference -order: 6 +order: 7 visible_in_sidebar: true --- diff --git a/content/payments/billpay/api-integration/apis.mdx b/content/payments/billpay/api-integration/apis.mdx index 5790ca29..abf287b5 100644 --- a/content/payments/billpay/api-integration/apis.mdx +++ b/content/payments/billpay/api-integration/apis.mdx @@ -271,6 +271,13 @@ For your convenience, Setu also provides actions to list data in bulk, that can List billers —lists all billers on BBPS. +- + List plans + + —lists all plans for billers on BBPS. - **💡 Key Insight:** Static plan billers require the plan ID to be included during the validation phase, ensuring plan availability before payment processing. + +--- + +### Dynamic Plan Biller Flow + +Dynamic plan billers offer personalized plans based on customer account details: + +#### Phase 1: Account Validation & Plan Discovery +| Step | Actor | Action | API Endpoint | +|------|--------|--------|--------------| +| 1 | Customer | Enters account details (no plan selection) | - | +| 2 | App/Platform | Validate account details | `POST /api/v2/bbps/bills/fetch/request` | +| 3 | Biller | Return account status + custom plans | - | +| 4 | App/Platform | Check validation + retrieve plans | `POST /api/v2/bbps/bills/fetch/response` | + +#### Phase 2: Plan Selection & Payment +| Step | Actor | Action | API Endpoint | +|------|--------|--------|--------------| +| 5 | App/Platform | Display customer-specific plans | - | +| 6 | Customer | Selects preferred plan | - | +| 7 | App/Platform | Process payment with plan ID | `POST /api/v2/bbps/bills/payment/request` | +| 8 | App/Platform | Confirm payment completion | `POST /api/v2/bbps/bills/payment/response` | + + +> **💡 Key Insight:** Dynamic plan billers reveal available plans only after account validation, providing personalized offerings based on customer eligibility. + +--- + +### Flow Comparison + +| Aspect | Static Plan Billers | Dynamic Plan Billers | +|--------|-------------------|---------------------| +| **Plan Discovery** | Before customer input via List Plans API | After account validation via validation response | +| **Plan Selection** | Customer selects from full catalog | Customer selects from personalized options | +| **Validation Input** | Customer details + Plan ID | Customer details only | +| **Validation Output** | Success/Failure status | Success/Failure + Available plans | +| **Use Cases** | Mobile recharge, DTH, OTT subscriptions | Broadband services, personalized offerings | + +--- + +### Integration Decision Tree + +**Start Here:** What type of biller are you integrating? + +``` +Is planRequirement = "MANDATORY"? +├── YES → Static Plan Biller +│ ├── Step 1: Fetch plans via List Plans API +│ ├── Step 2: Display plans to customer +│ ├── Step 3: Validate with plan ID included +│ └── Step 4: Process payment +│ +└── NO → Check responseType + └── Is responseType = "SELECTIVE"? + ├── YES → Dynamic Plan Biller + │ ├── Step 1: Validate customer account + │ ├── Step 2: Receive custom plans in response + │ ├── Step 3: Customer selects plan + │ └── Step 4: Process payment with plan ID + │ + └── NO → Standard bill payment flow +``` + +--- + +## 1. Static Plan Billers + +Static plan billers maintain a predefined catalog of plans that can be retrieved independently of customer information. + +### Identification Parameters +{` +{ + "planRequirement": "MANDATORY" +} +`} + +### Common Examples + +| Biller | Customer Parameters | Plan Information | +|--------|-------------------|------------------| +| **BSNL/MTNL** | Mobile Number, Circle | Plan ID, Talktime, Validity, Data, Circle, Type | +| **Hungama Play/Music** | Mobile Number, Email ID | Plan ID, Package Duration | +| **Sun Direct TV** | Subscriber Number | Plan ID, Validity, Channel Type | + +### A. Retrieving Plans + +#### List Plans API + +Retrieve all available plans for specific billers using the dedicated endpoint (See API Reference). + +**Request:** +`GET /api/v2/bbps/billers/plans?billerIds=BILLER_ID` + +**Response:** + +
+ + + Sample Response + + + {` +{ + "data": { + "plans": [ + { + "Id": "3", + "additionalInfo": [ + { + "paramName": "Package Details", + "paramValue": "Family Package" + }, + { + "paramName": "Channels", + "paramValue": "200+" + }, + { + "paramName": "Devices", + "paramValue": "Up to 3" + } + ], + "amountInRupees": "99", + "billerId": "ZEE500000NAT01", + "categorySubType": { + "subType": "Family" + }, + "categoryType": "STANDARD", + "description": "Family Pack with 200+ channels", + "effectiveFrom": null, + "effectiveTo": null, + "status": "ACTIVE" + }, + { + "Id": "2", + "additionalInfo": [ + { + "paramName": "Package Details", + "paramValue": "Entertainment Package" + }, + { + "paramName": "Channels", + "paramValue": "100+" + } + ], + "amountInRupees": "49", + "billerId": "ZEE500000NAT01", + "categorySubType": { + "subType": "Entertainment" + }, + "categoryType": "BASIC", + "description": "Entertainment Pack with 100+ channels", + "effectiveFrom": null, + "effectiveTo": null, + "status": "ACTIVE" + } + ], + "total": 2 + }, + "success": true, + "traceId": "CVOHOVGATEUJ1SDODBKG" +} + `} +
+ +
+ + +#### Pagination Support + +For billers with large plan catalogs, the API supports efficient pagination: + +**Initial Request:** +`GET /api/v2/bbps/billers/plans?billerIds=YOUR_BILLER_ID&limit=1000` + +**Pagination Response Fields:** + +| Field | Description | +|-------|-------------| +| `data.plans` | Array containing current page plans | +| `data.total` | Total number of plans matching query | +| `data.nextPage` | URL for next page (null if last page) | + + +**Next Page Request:** +`GET /api/v2/bbps/billers/plans?billerIds=YOUR_BILLER_ID&limit=100&after=LAST_PLAN_ID_FROM_PAGE_1` + +**Pagination Example:** + +For a biller with 3,700 plans using `limit=1000`: + +| Request | Response | Next Page | +|---------|----------|-----------| +| `GET …&limit=1000` | 1000 plans | `after=PLAN_1000&limit=1000` | +| `GET …&after=PLAN_1000` | 1000 plans | `after=PLAN_2000&limit=1000` | +| `GET …&after=PLAN_2000` | 1000 plans | `after=PLAN_3000&limit=1000` | +| `GET …&after=PLAN_3000` | 700 plans | `null` (complete) | + +#### Plan Structure + +Each plan object contains both mandatory and optional fields: + +{` +interface Plan { + // Mandatory fields + Id: string; // 1-32 chars, alphanumeric + categoryType: string; // 1-100 chars, alphanumeric + amountInRupees: number; // 1-10 digits, decimals supported + description: string; // text with special chars allowed + effectiveFrom: string; // ISO date format + effectiveTo: string; // ISO date format + status: "ACTIVE" | "DEACTIVATED"; + + // Optional fields + categorySubType?: { + subType: string; + }; + additionalInfo?: Array<{ + paramName: string; + paramValue: string; + }>; +} +`} + + +#### Plan Update Webhooks + +Receive real-time notifications when biller plans are modified (See Webhook Reference): + + +
+ + + Sample Webhook Payload + + + {` +{ + "event": "PLAN_UPDATES", + "timeStamp": "2025-04-08T12:34:29.603+05:30", + "data": { + "billerId": "ZEE500000NAT01", + "Id": "3", + "amountInRupees": "599.0", + "categoryType": "Premium", + "categorySubType": { + "subType": "6 Months" + }, + "description": "All ZEE5 Originals and Exclusives, Blockbuster Movies, All ALT Balaji Shows, Zindagi TV Shows,\nKids, Live TV, TV shows before telecast. Watch on 5 devices at a time", + "effectiveFrom": "2021-01-01", + "effectiveTo": "2021-12-31", + "status": "ACTIVE" + } +} + `} +
+ +
+ + +### B. Mobile Number Validation + +For prepaid mobile recharge billers, implement intelligent operator detection: + +> **🔧 Implementation Note:** Use MSISDN series mapping to auto-populate operator and circle from the first 4-5 digits of mobile numbers. Always allow users to override these values due to mobile number portability. + +### C. Customer Parameter Validation + +Validate customer details along with selected plan information. + +**Request:** +`POST /api/v2/bbps/bills/fetch/request` + + +
+ + + Sample Request + + + {` +{ + "agent": { + // Agent details unchanged + }, + "customer": { + "mobile": "8484943411", + "customerParams": [ + { + "name": "Mobile Number", + "value": "9987654321" + }, + { + "name": "Circle", + "value": "Karnataka" + }, + { + "name": "Id", + "value": "BSNL_PLAN_123" + } + ] + }, + "biller": { + "id": "BILLER_ID" + } +} + `} +
+ +
+ + +**Response:** + + +
+ + + Sample Response + + + {` +{ + "data": { + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" + }, + "success": true, + "traceId": "CSJ1BPJEA37IGH20GIL0" +} + `} +
+ +
+ + +#### Check Validation Status + +**Request:** +`POST /api/v2/bbps/bills/fetch/response` + + +
+ + + Sample Response + + + {` +{ + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" +} + `} +
+ +
+ + +**Response:** + + +
+ + + Sample Response + + + {` +{ + "success": true, + "traceId": "CR3J63KR22BP6FC8N9B0", + "data": { + "additionalInfo": [], + "billerRefId": "ABCD1234", + "exactness": "Any", + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737", + "status": "Success" + } +} + `} +
+ +
+ + +#### Validation Webhook + + +
+ + + Sample Validation Webhook Payload + + + {` +{ + "event": "BILL_VALIDATE", + "timeStamp": "2024-11-26T08:06:44.060+05:30", + "data": { + "additionalInfo": [], + "billerRefId": "836480286", + "exactness": "Any", + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737", + "status": "Success" + } +} + `} +
+ +
+ + +### D. Payment Processing + +Process payment for validated plans using the reference ID from validation. + +**Request:** +`POST /api/v2/bbps/bills/payment/request` + + +
+ + + Sample Request + + + {` +{ + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737", + "paymentDetails": { + "mode": "Debit Card", + "paymentRefId": "1zw2B959aLpxqv", + "amount": 2200, + "timestamp": "2024-11-18T19:12:05+05:30" + } +} + `} +
+ +
+ +> **💰 Amount Format:** All amounts must be specified in **paise** (1 Rupee = 100 paise) and must match the selected plan's amount exactly. + +**Response:** + + +
+ + + Sample Response + + + {` +{ + "data": { + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" + }, + "success": true, + "traceId": "CSJ1BRREA37IGH20GIO0" +} + `} +
+ +
+ +#### Check Payment Status + +**Request:** +`POST /api/v2/bbps/bills/payment/response` + + +
+ + + Sample Request + + + {` +{ + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" +} + `} +
+ +
+ +**Response:** + + +
+ + + Sample Response + + + {` +{ + "success": true, + "traceId": "CSJ1BSREA37IGH20GIQ0", + "data": { + "additionalInfo": [], + "billerRefId": "8925477974299500719", + "paymentDetails": { + "amount": 2200, + "mode": "Debit Card", + "paymentRefId": "REZYOXmwbDF3bx", + "timestamp": "2024-11-02T17:37:11.000+05:30" + }, + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737", + "status": "Success", + "transactionId": "DP014307173711LO95Q9" + } +} + `} +
+ +
+ +#### Payment Webhook + + +
+ + + Sample Payment Webhook Payload + + + {` +{ + "event": "BILL_PAY", + "timeStamp": "2024-11-26T03:34:50.784Z", + "data": { + "additionalInfo": [], + "billerRefId": "AB123456", + "paymentDetails": { + "amount": 2200, + "mode": "UPI", + "paymentRefId": "2727513156LjQBKlR", + "timestamp": "2024-11-26T03:34:50.784Z" + }, + "refId": "CT2K3MHK2D2FSSSIAU30AqF86fl43310904", + "status": "Success", + "transactionId": "DP014331090450ttHQY8" + } +} + `} +
+ +
+ +--- + +## 2. Dynamic Plan Billers + +Dynamic plan billers offer customer-specific plans based on account validation, providing personalized offerings rather than generic catalogs. + +### Identification Parameters + +{` +{ + "planRequirement": "OPTIONAL", + "responseType": "SELECTIVE" +} +`} + + +### Common Examples + +| Biller | Customer Parameters | +|--------|-------------------| +| **You Broadband** | Username / Account No. | +| **Airtel Wi-Fi Recharge** | Broadband Id/Landline Number | + +### A. Plan Sources + +Dynamic plan billers can offer plans through: +- **Generic Plans**: Available via List Plans API (optional) +- **Custom Plans**: Returned during customer account validation + +### B. Customer Parameter Validation + +Validate customer account without requiring plan selection upfront. + +**Request:** +`POST /api/v2/bbps/bills/fetch/request` + + +
+ + + Sample Request + + + {` +{ + "agent": { + // Agent details unchanged + }, + "customer": { + "mobile": "8484943411", + "customerParams": [ + { + "name": "Username / Account No.", + "value": "1234" + } + ] + }, + "biller": { + "id": "BILLER_ID" + } +} + `} +
+ +
+ + +**Response:** + + +
+ + + Sample Response + + + {` +{ + "data": { + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" + }, + "success": true, + "traceId": "CSJ1BPJEA37IGH20GIL0" +} + `} +
+ +
+ +#### Check Validation Status with Plans + +**Request:** +`POST /api/v2/bbps/bills/fetch/response` + + +
+ + + Sample Request + + + {` +{ + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" +} + `} +
+ +
+ + +**Response with Dynamic Plans:** + + +
+ + + Sample Response + + + {` +{ + "success": true, + "traceId": "CR3J63KR22BP6FC8N9B0", + "data": { + "additionalInfo": [], + "billerRefId": "ABCD1234", + "exactness": "Any", + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737", + "status": "Success", + "billerPlanResponse": { + "planInfo": [ + { + "type": "RECOMMENDED", + "details": [ + { + "name": "Plan_ID", + "value": "1" + }, + { + "name": "Plan_Amount_In_Rupees", + "value": "599" + }, + { + "name": "Plan_Description", + "value": "Unlimited Data" + }, + { + "name": "Plan_Validity", + "value": "28 Days" + } + ] + } + ] + } + } +} + `} +
+ +
+ + +#### Validation Webhook with Plans + + +
+ + + Sample Validation Webhook Payload + + + {` +{ + "event": "BILL_VALIDATE", + "timeStamp": "2024-11-26T08:06:44.060+05:30", + "data": { + "additionalInfo": [], + "billerRefId": "836480286", + "exactness": "Any", + "refId": "CT2J8EPK2D2FSSRG91EGNXTEK4U43310806", + "status": "Success", + "billerPlanResponse": { + "planInfo": [ + { + "type": "RECOMMENDED", + "details": [ + { + "name": "Plan_ID", + "value": "1" + }, + { + "name": "Plan_Amount_In_Rupees", + "value": "599" + }, + { + "name": "Plan_Description", + "value": "Unlimited Data" + }, + { + "name": "Plan_Validity", + "value": "28 Days" + } + ] + } + ] + } + } +} + `} +
+ +
+ + +### C. Payment with Plan Selection + +Process payment including the selected plan ID in payment details. + +**Request:** +`POST /api/v2/bbps/bills/payment/request` + + +
+ + + Sample Request + + + {` +{ + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737", + "paymentDetails": { + "mode": "Debit Card", + "paymentRefId": "1zw2B959aLpxqv", + "timestamp": "2024-11-18T19:12:05+05:30", + "amount": 2200, + "Id": "1" + } +} + `} +
+ +
+ + +**Response:** + + +
+ + + Sample Response + + + {` +{ + "data": { + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" + }, + "success": true, + "traceId": "CSJ1BRREA37IGH20GIO0" +} + `} +
+ +
+ + +#### Check Payment Status + +**Request:** +`POST /api/v2/bbps/bills/payment/response` + + +
+ + + Sample Request + + + {` +{ + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737" +} + `} +
+ +
+ +**Response with Plan ID:** + + +
+ + + Sample Response + + + {` +{ + "success": true, + "traceId": "CSJ1BSREA37IGH20GIQ0", + "data": { + "additionalInfo": [], + "billerRefId": "8925477974299500719", + "paymentDetails": { + "amount": 2200, + "mode": "Debit Card", + "paymentRefId": "REZYOXmwbDF3bx", + "timestamp": "2024-11-02T17:37:11.000+05:30", + "Id": "1" + }, + "refId": "CSJ1BPJEA37IGH20GILGDfl3qOd43071737", + "status": "Success", + "transactionId": "DP014307173711LO95Q9" + } +} + `} +
+ +
+ + +#### Payment Webhook with Plan ID + +It is similar to this webhook but with added plan details: + + +
+ + + Sample Webhook Payload + + + {` +{ + "event": "BILL_PAY", + "timeStamp": "2024-11-26T03:34:50.784Z", + "data": { + "additionalInfo": [], + "billerRefId": "AB123456", + "paymentDetails": { + "amount": 2200, + "mode": "UPI", + "paymentRefId": "2727513156LjQBKlR", + "timestamp": "2024-11-26T03:34:50.784Z", ++ "Id": "1" + }, + "refId": "CT2K3MHK2D2FSSSIAU30AqF86fl43310904", + "status": "Success", + "transactionId": "DP014331090450ttHQY8" + }, + "success": true, + "traceId": "C3SFG0O6N88R6UI7EQ", +} + `} +
+ +
diff --git a/content/payments/billpay/api-integration/v2-migration.mdx b/content/payments/billpay/api-integration/v2-migration.mdx index 918bf78f..d4c1880c 100644 --- a/content/payments/billpay/api-integration/v2-migration.mdx +++ b/content/payments/billpay/api-integration/v2-migration.mdx @@ -1,7 +1,7 @@ --- sidebar_title: Migration Guide to v2 page_title: BBPS COU — Migration Guide to v2 -order: 5 +order: 6 visible_in_sidebar: true --- diff --git a/content/payments/billpay/api-integration/webhooks.mdx b/content/payments/billpay/api-integration/webhooks.mdx index 24c86af2..632b722a 100644 --- a/content/payments/billpay/api-integration/webhooks.mdx +++ b/content/payments/billpay/api-integration/webhooks.mdx @@ -336,4 +336,44 @@ URL : To be provided by partner`} +
+ +### Biller Plan updates webhook + +This is used to notify you about updates on any BBPS biller's plan — including +additions and modification of plans. In case of a plan gets modified, the +request contains the plan with the new modification. + +{`Method : POST +URL : To be provided by partner`} + + +
+ + + Biller plan updates sample request + + + + {`{ + "event": "PLAN_UPDATES", + "timeStamp": "2025-04-08T12:34:29.603+05:30", + "data": { + "billerId": "ZEE500000NAT01", + "Id": "3", + "amountInRupees": "599.0", + "categoryType": "Premium", + "categorySubType": { + "subType": "6 Months" + }, + "description": "All ZEE5 Originals and Exclusives, Blockbuster Movies, All ALT Balaji Shows, Zindagi TV Shows, Kids, Live TV, TV shows before telecast. Watch on 5 devices at a time", + "effectiveFrom": "2021-01-01", + "effectiveTo": "2021-12-31", + "status": "ACTIVE" + } +}`} + +
+ + From 87a5b7cbc0ff36ad2b8473498a522e97d918da5c Mon Sep 17 00:00:00 2001 From: "dhiraj.kumar5" Date: Wed, 30 Jul 2025 16:14:00 +0530 Subject: [PATCH 2/6] made requested changes --- .../api-integration/plan-mdm-integration.mdx | 34 +++++++++---------- 1 file changed, 16 insertions(+), 18 deletions(-) diff --git a/content/payments/billpay/api-integration/plan-mdm-integration.mdx b/content/payments/billpay/api-integration/plan-mdm-integration.mdx index 154f3aa1..73d84f1a 100644 --- a/content/payments/billpay/api-integration/plan-mdm-integration.mdx +++ b/content/payments/billpay/api-integration/plan-mdm-integration.mdx @@ -13,15 +13,11 @@ The **Bharath Bill Payment System (BBPS) Plan Master Data Management (MDM)** API ### Key Use Cases - **Mobile Prepaid Recharges** - Choose data/talk time plans - **DTH Services** - Select channel packages and validity periods -- **Mutual Fund Houses** - Investment plan subscriptions -- **OTT Platforms** - Streaming service subscriptions -- **Broadband Services** - Internet plan selections ### Benefits -- **Seamless Integration** - Replicate existing user flows within BBPS -- **Flexible Plan Management** - Support both static and dynamic plan offerings -- **Real-time Updates** - Webhook notifications for plan changes -- **Standardized API** - Consistent integration patterns across biller types +- **Single API Interface** - Handle both static and dynamic plans with consistent endpoints +- **Real-time Plan Updates** - Webhook notifications for plan changes and availability +- **Standardized Integration** - Same patterns work across all biller types --- @@ -51,19 +47,19 @@ Static plan billers maintain predefined plan catalogs. The integration follows t | Step | Actor | Action | API Endpoint | |------|--------|--------|--------------| | 1 | Customer | Initiates service subscription | - | -| 2 | App/Platform | Retrieve available plans | `GET /api/v2/bbps/billers/plans` | -| 3 | App/Platform | Display plans to customer | - | +| 2 | Client App | Retrieve available plans | `GET /api/v2/bbps/billers/plans` | +| 3 | Client App | Display plans to customer | - | | 4 | Customer | Selects plan + enters account details | - | #### Phase 2: Validation & Payment | Step | Actor | Action | API Endpoint | |------|--------|--------|--------------| -| 5 | App/Platform | Validate customer details with plan ID | `POST /api/v2/bbps/bills/fetch/request` | +| 5 | Client App | Validate customer details with plan ID | `POST /api/v2/bbps/bills/fetch/request` | | 6 | Setu API | Forward validation to biller | - | | 7 | Biller | Validate account and plan compatibility | - | -| 8 | App/Platform | Check validation status | `POST /api/v2/bbps/bills/fetch/response` | -| 9 | App/Platform | Process payment with validated refId | `POST /api/v2/bbps/bills/payment/request` | -| 10 | App/Platform | Confirm payment completion | `POST /api/v2/bbps/bills/payment/response` | +| 8 | Client App | Check validation status | `POST /api/v2/bbps/bills/fetch/response` or via webhook | +| 9 | Client App | Process payment with validated refId | `POST /api/v2/bbps/bills/payment/request` | +| 10 | Client App | Confirm payment completion | `POST /api/v2/bbps/bills/payment/response` | > **💡 Key Insight:** Static plan billers require the plan ID to be included during the validation phase, ensuring plan availability before payment processing. @@ -78,17 +74,17 @@ Dynamic plan billers offer personalized plans based on customer account details: | Step | Actor | Action | API Endpoint | |------|--------|--------|--------------| | 1 | Customer | Enters account details (no plan selection) | - | -| 2 | App/Platform | Validate account details | `POST /api/v2/bbps/bills/fetch/request` | +| 2 | Client App | Validate account details | `POST /api/v2/bbps/bills/fetch/request` | | 3 | Biller | Return account status + custom plans | - | -| 4 | App/Platform | Check validation + retrieve plans | `POST /api/v2/bbps/bills/fetch/response` | +| 4 | Client App | Check validation + retrieve plans | `POST /api/v2/bbps/bills/fetch/response` | #### Phase 2: Plan Selection & Payment | Step | Actor | Action | API Endpoint | |------|--------|--------|--------------| -| 5 | App/Platform | Display customer-specific plans | - | +| 5 | Client App | Display customer-specific plans | - | | 6 | Customer | Selects preferred plan | - | -| 7 | App/Platform | Process payment with plan ID | `POST /api/v2/bbps/bills/payment/request` | -| 8 | App/Platform | Confirm payment completion | `POST /api/v2/bbps/bills/payment/response` | +| 7 | Client App | Process payment with plan ID | `POST /api/v2/bbps/bills/payment/request` | +| 8 | Client App | Confirm payment completion | `POST /api/v2/bbps/bills/payment/response` | > **💡 Key Insight:** Dynamic plan billers reveal available plans only after account validation, providing personalized offerings based on customer eligibility. @@ -111,6 +107,8 @@ Dynamic plan billers offer personalized plans based on customer account details: **Start Here:** What type of biller are you integrating? +The `planRequirement` is a field obtained from the list billers api. + ``` Is planRequirement = "MANDATORY"? ├── YES → Static Plan Biller From 3d23d4174932062d6a34da10e632ada44f855a0d Mon Sep 17 00:00:00 2001 From: "dhiraj.kumar5" Date: Thu, 31 Jul 2025 12:59:36 +0530 Subject: [PATCH 3/6] made some ordering changes --- content/menuItems.json | 2 +- content/payments/billpay/api-integration/api-reference.mdx | 2 +- .../payments/billpay/api-integration/plan-mdm-integration.mdx | 2 +- content/payments/billpay/api-integration/v2-migration.mdx | 2 +- 4 files changed, 4 insertions(+), 4 deletions(-) diff --git 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b/content/payments/billpay/api-integration/api-reference.mdx @@ -1,6 +1,6 @@ --- sidebar_title: API reference page_title: COU Direct Connectivity API reference -order: 7 +order: 9 visible_in_sidebar: true --- diff --git a/content/payments/billpay/api-integration/plan-mdm-integration.mdx b/content/payments/billpay/api-integration/plan-mdm-integration.mdx index 73d84f1a..564405e6 100644 --- a/content/payments/billpay/api-integration/plan-mdm-integration.mdx +++ b/content/payments/billpay/api-integration/plan-mdm-integration.mdx @@ -1,7 +1,7 @@ --- sidebar_title: Plans page_title: Learn how to integrate with BBPS billers that support plan-based payments via Setu's APIs -order: 5 +order: 7 visible_in_sidebar: true --- # BBPS Plan MDM Integration Guide diff --git a/content/payments/billpay/api-integration/v2-migration.mdx b/content/payments/billpay/api-integration/v2-migration.mdx index d4c1880c..918bf78f 100644 --- a/content/payments/billpay/api-integration/v2-migration.mdx +++ 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sample page","path":"sample-page","order":0}]}]}]} \ No newline at end of file diff --git a/content/payments/billpay/api-integration/harmonization_of_tat.mdx b/content/payments/billpay/api-integration/harmonization_of_tat.mdx new file mode 100644 index 00000000..b6eab29c --- /dev/null +++ b/content/payments/billpay/api-integration/harmonization_of_tat.mdx @@ -0,0 +1,117 @@ +--- +sidebar_title: Harmonization of TAT +page_title: Harmonization Of TAT (Disputes Api) +order: 7 +visible_in_sidebar: true +--- + +# Harmonization of TAT - Dispute APIs Documentation + +## Overview + +This document details the enhancements made to the dispute APIs to incorporate the recent harmonization of Turn Around Time (TAT) guidelines, commonly referred to as Ticket API changes. These updates ensure alignment with the standardized TAT framework while maintaining the existing dispute management workflow. Users can continue raising tickets using the current dispute APIs without any modifications to the request or submission process. + + +## API Changes + +### 1. Dispute Request API Updates + +The dispute request api now supports the below dispute types See API Reference. + +#### Dispute Type Mappings + +The following table shows how dispute types map to dispositions and ticket types: + +| Dispute Type | Disposition | Disposition Name | Ticket Type | Category | +|-------------|-------------|-------------|----------| +| `service-not-received` | D11 | Transaction Successful, Amount Debited but services not received | DISPUTE | Service Issues | +| `service-disconnected` | D12 | Transaction Successful, Amount Debited but Service Disconnected or Service Stopped | DISPUTE | Service Issues | +| `late-payment-surcharge` | D13 | Transaction Successful, Amount Debited but Late Payment Surcharge Charges add in next bill | DISPUTE | Service Issues | +| `paid-to-wrong-account` | D21 | Erroneously paid in wrong account | DISPUTE | Payment Issues | +| `double-payment` | D22 | Duplicate Payment | DISPUTE | Payment Issues | +| `wrong-amount` | D23 | Erroneously paid the wrong amount | DISPUTE | Payment Issues | +| `payment-info-delay` | D31 | Payment information not received from Biller or Delay in receiving payment information from the Biller | COMPLAINT | Information Issues | +| `account-not-updated` | D32 | Bill Paid but Amount not adjusted or still showing due amount| COMPLAINT | Information Issues | + + +### 2. Dispute Response API Updates + +The dispute response api now supports the below status values and new fields See API Reference. + +#### New Status Values + +The `ComplaintStatus` enum has been updated with the following values: + +| Status | Description | +|--------|-------------| +| `ASSIGNED` | Dispute assigned to appropriate resolver for investigation | +| `RESOLVED` | Dispute successfully resolved through investigation in favour of customer | +| `REJECTED` | Dispute rejected due to insufficient evidence or invalid claims at biller's end | +| `DEFAULT_RESOLVED` | Dispute automatically resolved due to timeout or default process in favout of customer | +| `REFUNDED` | Refund successfully processed and completed | +| `PENDING_REFUND` | Refund approved and currently being processed | + +#### New Response Fields + +| Field | Type | Description | +|-------|------|-------------| +| `ticketType` | enum | Values: `DISPUTE`, `COMPLAINT` | +| `ticketTAT` | date | Format: YYYY-MM-DD (only available for DISPUTE ticket types) | +| `disposition` | enum | Values: `D11`, `D12`, `D13`, `D21`, `D22`, `D23`, `D31`, `D32` | +| `responseReason` | string | NPCI response reason (e.g., "SUCCESS" or "One ticket already in progress") | + + + +## Business Rules + +### Cooling Period Requirements + +Different transaction types have specific cooling period requirements: + +- **FASTag, DTH and Mobile Prepaid**: Tickets can be raised immediately after transaction completion +- **Utilities and other categories**: 24-hour cooling period required from transaction creation timestamp + + +## API Examples + +### Request Example + + +{` +{ + "transactionId": "DP015080142106KQkKly", + "disputeType": "account-not-updated", + "description": "I have paid but account is not updated" +} +`} + + +### Response Example + + +{` +{ + "data": { + "assignedTo": "BBPCU", + "disposition": "D32", + "disputeId": "TKTCVEJDCOH215KV2761CLGxwrzHMI50801521", + "refId": "CVEJET77GM8365VO5HRGtokm7MX50801525", + "remarks": "Belongs to BOU", + "responseReason": "Success", + "status": "PENDING_REFUND", + "ticketTAT": "2025-03-22", + "ticketType": "DISPUTE" + }, + "success": true, + "traceId": "CVEJNK8H215KV2761F50" +} +`} + + +## Implementation Notes + +1. **Backward compatibility**: Existing dispute API endpoints remain functional +2. **Webhook updates**: All webhook/callback responses now include the new fields +3. **Validation**: System validates cooling period requirements before allowing ticket creation +4. **TAT tracking**: `ticketTAT` field provides clear resolution timeline expectations + From 2f7adf4546bfe630873c46c0350c54a9dd66a91d Mon Sep 17 00:00:00 2001 From: "dhiraj.kumar5" Date: Thu, 31 Jul 2025 14:56:39 +0530 Subject: [PATCH 5/6] made some changes --- .../api-integration/plan-mdm-integration.mdx | 14 +++++++------- 1 file changed, 7 insertions(+), 7 deletions(-) diff --git a/content/payments/billpay/api-integration/plan-mdm-integration.mdx b/content/payments/billpay/api-integration/plan-mdm-integration.mdx index 564405e6..8fcfc0de 100644 --- a/content/payments/billpay/api-integration/plan-mdm-integration.mdx +++ b/content/payments/billpay/api-integration/plan-mdm-integration.mdx @@ -19,7 +19,7 @@ The **Bharath Bill Payment System (BBPS) Plan Master Data Management (MDM)** API - **Real-time Plan Updates** - Webhook notifications for plan changes and availability - **Standardized Integration** - Same patterns work across all biller types ---- +
## API Architecture Overview @@ -35,7 +35,8 @@ The Plan MDM system supports two distinct biller types with different integratio - **Plan Source**: Customer-specific plans from bill validation - **Examples**: You Broadband, Airtel Wi-Fi Recharge ---- + +
## Integration Flows @@ -64,7 +65,6 @@ Static plan billers maintain predefined plan catalogs. The integration follows t > **💡 Key Insight:** Static plan billers require the plan ID to be included during the validation phase, ensuring plan availability before payment processing. ---- ### Dynamic Plan Biller Flow @@ -89,7 +89,6 @@ Dynamic plan billers offer personalized plans based on customer account details: > **💡 Key Insight:** Dynamic plan billers reveal available plans only after account validation, providing personalized offerings based on customer eligibility. ---- ### Flow Comparison @@ -101,7 +100,6 @@ Dynamic plan billers offer personalized plans based on customer account details: | **Validation Output** | Success/Failure status | Success/Failure + Available plans | | **Use Cases** | Mobile recharge, DTH, OTT subscriptions | Broadband services, personalized offerings | ---- ### Integration Decision Tree @@ -128,7 +126,8 @@ Is planRequirement = "MANDATORY"? └── NO → Standard bill payment flow ``` ---- + +
## 1. Static Plan Billers @@ -613,7 +612,8 @@ Process payment for validated plans using the reference ID from validation.
---- + +
## 2. Dynamic Plan Billers From ed2a72faac2b66aa67f1125e9e8b973fda8a6b82 Mon Sep 17 00:00:00 2001 From: "dhiraj.kumar5" Date: Thu, 31 Jul 2025 15:00:38 +0530 Subject: [PATCH 6/6] made some changes --- .../api-integration/harmonization_of_tat.mdx | 117 ------------------ 1 file changed, 117 deletions(-) delete mode 100644 content/payments/billpay/api-integration/harmonization_of_tat.mdx diff --git a/content/payments/billpay/api-integration/harmonization_of_tat.mdx b/content/payments/billpay/api-integration/harmonization_of_tat.mdx deleted file mode 100644 index b6eab29c..00000000 --- a/content/payments/billpay/api-integration/harmonization_of_tat.mdx +++ /dev/null @@ -1,117 +0,0 @@ ---- -sidebar_title: Harmonization of TAT -page_title: Harmonization Of TAT (Disputes Api) -order: 7 -visible_in_sidebar: true ---- - -# Harmonization of TAT - Dispute APIs Documentation - -## Overview - -This document details the enhancements made to the dispute APIs to incorporate the recent harmonization of Turn Around Time (TAT) guidelines, commonly referred to as Ticket API changes. These updates ensure alignment with the standardized TAT framework while maintaining the existing dispute management workflow. Users can continue raising tickets using the current dispute APIs without any modifications to the request or submission process. - - -## API Changes - -### 1. Dispute Request API Updates - -The dispute request api now supports the below dispute types See API Reference. - -#### Dispute Type Mappings - -The following table shows how dispute types map to dispositions and ticket types: - -| Dispute Type | Disposition | Disposition Name | Ticket Type | Category | -|-------------|-------------|-------------|----------| -| `service-not-received` | D11 | Transaction Successful, Amount Debited but services not received | DISPUTE | Service Issues | -| `service-disconnected` | D12 | Transaction Successful, Amount Debited but Service Disconnected or Service Stopped | DISPUTE | Service Issues | -| `late-payment-surcharge` | D13 | Transaction Successful, Amount Debited but Late Payment Surcharge Charges add in next bill | DISPUTE | Service Issues | -| `paid-to-wrong-account` | D21 | Erroneously paid in wrong account | DISPUTE | Payment Issues | -| `double-payment` | D22 | Duplicate Payment | DISPUTE | Payment Issues | -| `wrong-amount` | D23 | Erroneously paid the wrong amount | DISPUTE | Payment Issues | -| `payment-info-delay` | D31 | Payment information not received from Biller or Delay in receiving payment information from the Biller | COMPLAINT | Information Issues | -| `account-not-updated` | D32 | Bill Paid but Amount not adjusted or still showing due amount| COMPLAINT | Information Issues | - - -### 2. Dispute Response API Updates - -The dispute response api now supports the below status values and new fields See API Reference. - -#### New Status Values - -The `ComplaintStatus` enum has been updated with the following values: - -| Status | Description | -|--------|-------------| -| `ASSIGNED` | Dispute assigned to appropriate resolver for investigation | -| `RESOLVED` | Dispute successfully resolved through investigation in favour of customer | -| `REJECTED` | Dispute rejected due to insufficient evidence or invalid claims at biller's end | -| `DEFAULT_RESOLVED` | Dispute automatically resolved due to timeout or default process in favout of customer | -| `REFUNDED` | Refund successfully processed and completed | -| `PENDING_REFUND` | Refund approved and currently being processed | - -#### New Response Fields - -| Field | Type | Description | -|-------|------|-------------| -| `ticketType` | enum | Values: `DISPUTE`, `COMPLAINT` | -| `ticketTAT` | date | Format: YYYY-MM-DD (only available for DISPUTE ticket types) | -| `disposition` | enum | Values: `D11`, `D12`, `D13`, `D21`, `D22`, `D23`, `D31`, `D32` | -| `responseReason` | string | NPCI response reason (e.g., "SUCCESS" or "One ticket already in progress") | - - - -## Business Rules - -### Cooling Period Requirements - -Different transaction types have specific cooling period requirements: - -- **FASTag, DTH and Mobile Prepaid**: Tickets can be raised immediately after transaction completion -- **Utilities and other categories**: 24-hour cooling period required from transaction creation timestamp - - -## API Examples - -### Request Example - - -{` -{ - "transactionId": "DP015080142106KQkKly", - "disputeType": "account-not-updated", - "description": "I have paid but account is not updated" -} -`} - - -### Response Example - - -{` -{ - "data": { - "assignedTo": "BBPCU", - "disposition": "D32", - "disputeId": "TKTCVEJDCOH215KV2761CLGxwrzHMI50801521", - "refId": "CVEJET77GM8365VO5HRGtokm7MX50801525", - "remarks": "Belongs to BOU", - "responseReason": "Success", - "status": "PENDING_REFUND", - "ticketTAT": "2025-03-22", - "ticketType": "DISPUTE" - }, - "success": true, - "traceId": "CVEJNK8H215KV2761F50" -} -`} - - -## Implementation Notes - -1. **Backward compatibility**: Existing dispute API endpoints remain functional -2. **Webhook updates**: All webhook/callback responses now include the new fields -3. **Validation**: System validates cooling period requirements before allowing ticket creation -4. **TAT tracking**: `ticketTAT` field provides clear resolution timeline expectations -