Not loading media files

[kleagon]

None of the media available in my account is showing up in the mount, it all seems to start normal and I've checked all permissions, but the container seems to only be looking for webdl downloads, which I don't have any:

torbox-media-center  | 2025-05-09T03:45:03.135199787Z 2025-05-09 03:45:03,134 root INFO Mount method: fuse
torbox-media-center  | 2025-05-09T03:45:03.135232310Z 2025-05-09 03:45:03,135 root INFO Mount path: /torbox
torbox-media-center  | 2025-05-09T03:45:03.135235399Z 2025-05-09 03:45:03,135 root INFO TorBox API Key: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
torbox-media-center  | 2025-05-09T03:45:03.146575737Z 2025-05-09 03:45:03,146 root INFO Fetching all user downloads...
torbox-media-center  | 2025-05-09T03:45:11.605666524Z 2025-05-09 03:45:11,605 root INFO No webdl downloads found.
torbox-media-center  | 2025-05-09T03:45:11.606158135Z 2025-05-09 03:45:11,605 apscheduler.scheduler INFO Adding job tentatively -- it will be properly scheduled when the scheduler starts
torbox-media-center  | 2025-05-09T03:45:11.606167623Z 2025-05-09 03:45:11,606 root INFO Starting scheduler and mounting...
torbox-media-center  | 2025-05-09T03:45:11.617316491Z 2025-05-09 03:45:11,617 apscheduler.scheduler INFO Added job "getAllUserDownloadsFresh" to job store "default"
torbox-media-center  | 2025-05-09T03:45:11.617330997Z 2025-05-09 03:45:11,617 apscheduler.scheduler INFO Scheduler started

[Wamy-Dev]

Hey there, it only says the log for no download type when it doesn't find any in your account, it is definitely retrieving all of your downloads (torrents/usenet/web downloads). Since you are using Fuse, it seems like your Docker command isn't correct. Please make sure to use the following Docker command for Fuse.

You can also help me out by providing more information such as OS, OS version, etc.

[kleagon]

Hey there, it only says the log for no download type when it doesn't find any in your account, it is definitely retrieving all of your downloads (torrents/usenet/web downloads). Since you are using Fuse, it seems like your Docker command isn't correct. Please make sure to use the following Docker command for Fuse.

You can also help me out by providing more information such as OS, OS version, etc.

Thank you. The issue was with mounting it outside the user’s environment (I was mounted it to /mnt/torbox). I fixed it by adding PGID and PUID to the Docker Compose environment.

[Wamy-Dev]

I see thank you, what PGID and PUID did you set it to to make it work?

[kleagon]

I used my user's ID (1000 in my case) for both user and group.