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"Unsubscribe" link should make it easy to cancel a paid subscription, too #23445

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cathysarisky opened this issue May 20, 2025 · 0 comments
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needs:triage [triage] this needs to be triaged by the Ghost team

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@cathysarisky
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Issue Summary

When a member receives a newsletter, it always includes the Unsubscribe link. That link goes to:

Image

This is perfect for free newsletters. However, with paid, things get more complicated.

While the grey text at the bottom gives a hint that this won't cancel a paid subscription, it's grey, indicating lesser importance, and there's no direct link to actually cancel a paid subscription.

Given the new FTC rules for US-based newsletters, it's maybe worth thinking about whether the mechanism for cancellation is as 'simple' as it could be.

Suggestion: Either the unsubscribe link should open the account page for paid members, or else the newsletter page should include a link to the account management part of portal, i.e. this:

Image

Steps to Reproduce

na

Ghost Version

5.120

Node.js Version

any

How did you install Ghost?

any

Database type

MySQL 5.7

Browser & OS version

No response

Relevant log / error output

Code of Conduct

  • I agree to be friendly and polite to people in this repository
@github-actions github-actions bot added the needs:triage [triage] this needs to be triaged by the Ghost team label May 20, 2025
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