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When a member receives a newsletter, it always includes the Unsubscribe link. That link goes to:
This is perfect for free newsletters. However, with paid, things get more complicated.
While the grey text at the bottom gives a hint that this won't cancel a paid subscription, it's grey, indicating lesser importance, and there's no direct link to actually cancel a paid subscription.
Given the new FTC rules for US-based newsletters, it's maybe worth thinking about whether the mechanism for cancellation is as 'simple' as it could be.
Suggestion: Either the unsubscribe link should open the account page for paid members, or else the newsletter page should include a link to the account management part of portal, i.e. this:
Steps to Reproduce
na
Ghost Version
5.120
Node.js Version
any
How did you install Ghost?
any
Database type
MySQL 5.7
Browser & OS version
No response
Relevant log / error output
Code of Conduct
I agree to be friendly and polite to people in this repository
The text was updated successfully, but these errors were encountered:
Issue Summary
When a member receives a newsletter, it always includes the Unsubscribe link. That link goes to:
This is perfect for free newsletters. However, with paid, things get more complicated.
While the grey text at the bottom gives a hint that this won't cancel a paid subscription, it's grey, indicating lesser importance, and there's no direct link to actually cancel a paid subscription.
Given the new FTC rules for US-based newsletters, it's maybe worth thinking about whether the mechanism for cancellation is as 'simple' as it could be.
Suggestion: Either the unsubscribe link should open the account page for paid members, or else the newsletter page should include a link to the account management part of portal, i.e. this:
Steps to Reproduce
na
Ghost Version
5.120
Node.js Version
any
How did you install Ghost?
any
Database type
MySQL 5.7
Browser & OS version
No response
Relevant log / error output
Code of Conduct
The text was updated successfully, but these errors were encountered: