Skip to content

Commit 26fa57e

Browse files
authored
Update FAQ.md
1 parent be0d612 commit 26fa57e

File tree

1 file changed

+10
-13
lines changed

1 file changed

+10
-13
lines changed

FAQ.md

Lines changed: 10 additions & 13 deletions
Original file line numberDiff line numberDiff line change
@@ -2,31 +2,28 @@
22

33
#### Don't see your problem? [Open an issue](https://github.com/aakkam22/windowsUpdateLoopFix/issues/new) on the GitHub repository.
44

5-
## The wizard hangs on Stage 3 when installing the updates.
5+
## Stage 3 hangs when installing the updates
66

7-
Try these steps in order:
7+
Depending on your configuration, the installation could take a long time to complete. If you've waited a reasonable amount of time, try these steps in order:
88

9-
### Perform a clean boot
9+
**Perform a clean boot**
1010

1111
Another process might be interfering with or blocking installation, so run the wizard in a clean boot environment. A clean boot starts Windows with only the core system services and processes running. See [this](https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows) Microsoft Support article for instructions on performing a clean boot.
1212

13-
### Temporarily disable Windows Update
14-
Open Windows Update and change the updating settings to **"Never check for updates (not recommended)"**. Then try Stage 3 again. This change ensures that Windows Update remains "asleep" during update installation. Don't forget to re-enable Windows Update after running the fix.
15-
16-
### Install the System Update Readiness Tool (SURT)
13+
**Install the System Update Readiness Tool**
1714

1815
The SURT was released by Microsoft in October 2014. It will check for and patch any known issues in your Windows Update data store that might be preventing other updates from installing. You can download the SURT [here](https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness).
1916

20-
## The wizard hangs on "Requesting administrative privileges" after a reboot.
17+
## The command prompt window hangs on "Requesting administrative privileges" after a reboot
2118

22-
After your computer reboots, it is busy loading everything back up and the wizard takes the lowest priority. Depending on your computer speed, you may need to wait a minute or two to receive the UAC prompt.
19+
After your computer reboots, it is busy loading all of the services and startup items, and the script takes the lowest priority. Depending on your configuration, you may need to wait a minute or two to receive the UAC prompt.
2320

24-
## My anti-virus program is flagging and removing the wizard. Does it contain malware?
21+
## My anti-virus program is flagging and removing the download. Does it contain malware?
2522

26-
The wizard is an unsigned file downloaded from the Internet. Please be assured that it contains no malware. However, because it is an unsigned file, some anti-virus programs will err on the side of caution and flag it as malware.
23+
You can read a detailed description of how this script works and how the .exe file was created in [README.MD.](README.MD)
2724

28-
To fix this issue, I would need to obtain a digital certificate and sign the code with it. However, this is a difficult and costly process and this project is not significant enough to warrant such a formality.
25+
This package is an unsigned file downloaded from the Internet. Please be assured that it contains no malware. However, because it is an unsigned file, some anti-virus programs may err on the side of caution and flag it as malware.
2926

30-
## The wizard reports "Unsupported Operating System" but I am running Windows 7.
27+
## I get "Unsupported Operating System" but I am running Windows 7.
3128

3229
Make sure that you have Service Pack 1 installed. You can download SP1 [here](https://www.microsoft.com/en-us/download/details.aspx?id=5842).

0 commit comments

Comments
 (0)