All settings are lost when Bitwarden randomly logs out of the account

[proletarius101]

Steps To Reproduce

1. Bitwarden randomly logs out of the account
2. Log into the account
3. Go to the Generator page
4. Go to the Settings -> Account security page

Expected Result

• The API key of the forwarded email alias service is preserved
• The session timeout setting is preserved

Actual Result

• The API key of the forwarded email alias service is lost
• The session timeout setting is reset to default

Screenshots or Videos

No response

Additional Context

No response

Build Version

2025.2.0 (19883)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

• Device: Google Pixel
• OS: Android 15

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[S-Kakar]

Thank you for your report! We've added this to our internal board for review.
ID: PM-19705

[Krychaz]

Hello there,

Can you please share your timeout settings? Sometimes during extension update, the extension might get logged out which would result in the listed settings being reverted back to default.

[proletarius101]

I set it to 5 minutes and it's Android app

[Krychaz]

What is your timeout action? Described behaviour above also applies to mobile apps.

[proletarius101]

What is your timeout action? Described behaviour above also applies to mobile apps.

Lock

[leow149]

This is likely related to issue #4650
It also affects the password generator settings

[dennorske]

I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen?

[leow149]

I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen?

I'm on a Nothing Phone 2a+, so it's not Pixel specific. But I'm on Android 15 and most of the pixel devices are too, so maybe there is an issue with that

[dennorske]

Even setting the lock timeout to "never" didn't help for me. It still logs me out.

[simeneriks1]

Any chance you could help us with this @Krychaz - it is super annoying to constantly have your app reset on random occasions - let me know if I can be of help to debug or find more information to rectify the issue.

[ec4x]

This is likely related to issue #4650 It also affects the password generator settings

Maybe related, but not quite the same I would guess. I am seeing the random logout behavior too, albeit not having enabled any fingerprint/face authentication. It's just not really convenient being forced to reenter a 24 char string instead of a 8 char PIN.
I have set the lock action to 1min and "lock" instead of logout.

@Krychaz is there anything new or something we could help to fix this?