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Merge pull request #14 from aawc/how-were-using-ai-to-combat-the-latest-scams
Add an excerpt for the 'Using AI to combat scams' post on the Keyword
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---
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title: How we’re using AI to combat the latest scams
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author: Jasika Bawa and Phiroze Parakh
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date: 2025-05-08
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source-url: https://blog.google/technology/safety-security/how-were-using-ai-to-combat-the-latest-scams/
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source-blog: The Keyword
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For more than a decade Google has used advancements in AI to protect you from
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online scams where malicious actors deceive users to gain access to money,
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personal information, or both. Today, we\'re releasing a new report on how we
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fight scams in Search, and sharing the new ways we\'re using AI to keep you safe
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across Search, Chrome and Android.
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## Stopping scams in Search with AI-powered defenses
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In Search, AI helps us detect and block hundreds of millions of scammy results
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every day. Our [Fighting Scams in Search
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report](https://storage.googleapis.com/gweb-uniblog-publish-prod/documents/Search-Scam-Report-0508.pdf)
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showcases how the investments we've made in our AI-powered scam detection
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systems --- along with improvements to our classifiers --- have enabled us to
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catch 20-times the number of scammy pages. These improvements help ensure the
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results you get are legitimate, and protect you from harmful sites trying to
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steal your sensitive data.
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Advancements in AI have bolstered our scam-fighting technologies --- enabling us
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to analyze vast quantities of text on the web, identify coordinated scam
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campaigns and detect emerging threats --- staying one step ahead to keep you
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safe on Search. For example, we've observed a significant increase in bad actors
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on the web impersonating airline customer service providers and scamming people
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in need of help. We've already reduced these scams by more than 80% in Search,
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greatly reducing the risk that you call a scammy phone number.
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## Supercharging Safe Browsing in Chrome with Gemini Nano
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The [Enhanced Protection
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mode](https://blog.google/products/chrome/google-chrome-safe-browsing-one-billion-users/)
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of Safe Browsing on Chrome is our browser's highest level of protection, and
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keeps users twice as safe from phishing and other scams versus our Standard
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Protection mode.
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We're [now using Gemini
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Nano](https://security.googleblog.com/2025/05/using-ai-to-stop-tech-support-scams-in.html),
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our on-device large language model (LLM) on desktop, to provide Enhanced
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Protection users with an additional layer of defense against online scams. The
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on-device approach provides instant insight on risky websites and allows us to
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offer protection, even against scams that haven\'t been seen before. Gemini
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Nano\'s LLM is perfect for this use because of its ability to distill the
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varied, complex nature of websites, helping us adapt to new scam tactics more
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quickly.
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We\'re already using this new AI-powered approach to protect users from remote
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tech support scams, one of the biggest online threats facing users today. Our
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goal is to expand this protection to Android devices and even more types of
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scams in the future.
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## Fighting scams, spam and unwanted notifications
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Sometimes the risk from scammy sites can extend beyond the site itself. If
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you\'ve enabled notifications from websites, malicious sites can try to scam you
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through a barrage of notifications. To help you stay ahead of malicious, spammy
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or misleading notifications, we\'re launching [new AI-powered warnings for
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Chrome on
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Android](https://blog.chromium.org/2025/05/fighting-unwanted-notifications-with.html).
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When Chrome's on-device machine learning model flags a notification, you'll
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receive a warning with the option to either unsubscribe or view the content that
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was blocked. And if you decide the warning was shown incorrectly, you can choose
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to allow future notifications from that website.
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## Safeguarding you from sophisticated call and messaging scams {#safeguarding-you-from-sophisticated-call-and-messaging-scams block-key="ccm9r"}
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Scams are commonly being initiated through phone calls and text messages that
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appear harmless at first, but then evolve into dangerous situations. We recently
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launched on-device AI-powered [Scam Detection in Google Messages and Phone by
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Google](https://security.googleblog.com/2025/03/new-ai-powered-scam-detection-features.html)
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to protect Android users from these types of sophisticated scams.
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No one likes being tricked, but history has shown us that scammers are
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constantly evolving their tactics and unlikely to give up anytime soon. That's
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why we're committed to making their job as hard as possible through using
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Google's latest AI advancements to raise the bar for safety across all of our
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products.
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