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| 1 | +--- |
| 2 | +title: How we’re using AI to combat the latest scams |
| 3 | +author: Jasika Bawa and Phiroze Parakh |
| 4 | +date: 2025-05-08 |
| 5 | +source-url: https://blog.google/technology/safety-security/how-were-using-ai-to-combat-the-latest-scams/ |
| 6 | +source-blog: The Keyword |
| 7 | + |
| 8 | +For more than a decade Google has used advancements in AI to protect you from |
| 9 | +online scams where malicious actors deceive users to gain access to money, |
| 10 | +personal information, or both. Today, we\'re releasing a new report on how we |
| 11 | +fight scams in Search, and sharing the new ways we\'re using AI to keep you safe |
| 12 | +across Search, Chrome and Android. |
| 13 | + |
| 14 | +## Stopping scams in Search with AI-powered defenses |
| 15 | + |
| 16 | +In Search, AI helps us detect and block hundreds of millions of scammy results |
| 17 | +every day. Our [Fighting Scams in Search |
| 18 | +report](https://storage.googleapis.com/gweb-uniblog-publish-prod/documents/Search-Scam-Report-0508.pdf) |
| 19 | +showcases how the investments we've made in our AI-powered scam detection |
| 20 | +systems --- along with improvements to our classifiers --- have enabled us to |
| 21 | +catch 20-times the number of scammy pages. These improvements help ensure the |
| 22 | +results you get are legitimate, and protect you from harmful sites trying to |
| 23 | +steal your sensitive data. |
| 24 | + |
| 25 | +Advancements in AI have bolstered our scam-fighting technologies --- enabling us |
| 26 | +to analyze vast quantities of text on the web, identify coordinated scam |
| 27 | +campaigns and detect emerging threats --- staying one step ahead to keep you |
| 28 | +safe on Search. For example, we've observed a significant increase in bad actors |
| 29 | +on the web impersonating airline customer service providers and scamming people |
| 30 | +in need of help. We've already reduced these scams by more than 80% in Search, |
| 31 | +greatly reducing the risk that you call a scammy phone number. |
| 32 | + |
| 33 | +## Supercharging Safe Browsing in Chrome with Gemini Nano |
| 34 | + |
| 35 | +The [Enhanced Protection |
| 36 | +mode](https://blog.google/products/chrome/google-chrome-safe-browsing-one-billion-users/) |
| 37 | +of Safe Browsing on Chrome is our browser's highest level of protection, and |
| 38 | +keeps users twice as safe from phishing and other scams versus our Standard |
| 39 | +Protection mode. |
| 40 | + |
| 41 | +We're [now using Gemini |
| 42 | +Nano](https://security.googleblog.com/2025/05/using-ai-to-stop-tech-support-scams-in.html), |
| 43 | +our on-device large language model (LLM) on desktop, to provide Enhanced |
| 44 | +Protection users with an additional layer of defense against online scams. The |
| 45 | +on-device approach provides instant insight on risky websites and allows us to |
| 46 | +offer protection, even against scams that haven\'t been seen before. Gemini |
| 47 | +Nano\'s LLM is perfect for this use because of its ability to distill the |
| 48 | +varied, complex nature of websites, helping us adapt to new scam tactics more |
| 49 | +quickly. |
| 50 | + |
| 51 | +We\'re already using this new AI-powered approach to protect users from remote |
| 52 | +tech support scams, one of the biggest online threats facing users today. Our |
| 53 | +goal is to expand this protection to Android devices and even more types of |
| 54 | +scams in the future. |
| 55 | + |
| 56 | +## Fighting scams, spam and unwanted notifications |
| 57 | + |
| 58 | +Sometimes the risk from scammy sites can extend beyond the site itself. If |
| 59 | +you\'ve enabled notifications from websites, malicious sites can try to scam you |
| 60 | +through a barrage of notifications. To help you stay ahead of malicious, spammy |
| 61 | +or misleading notifications, we\'re launching [new AI-powered warnings for |
| 62 | +Chrome on |
| 63 | +Android](https://blog.chromium.org/2025/05/fighting-unwanted-notifications-with.html). |
| 64 | + |
| 65 | +When Chrome's on-device machine learning model flags a notification, you'll |
| 66 | +receive a warning with the option to either unsubscribe or view the content that |
| 67 | +was blocked. And if you decide the warning was shown incorrectly, you can choose |
| 68 | +to allow future notifications from that website. |
| 69 | + |
| 70 | +## Safeguarding you from sophisticated call and messaging scams {#safeguarding-you-from-sophisticated-call-and-messaging-scams block-key="ccm9r"} |
| 71 | + |
| 72 | +Scams are commonly being initiated through phone calls and text messages that |
| 73 | +appear harmless at first, but then evolve into dangerous situations. We recently |
| 74 | +launched on-device AI-powered [Scam Detection in Google Messages and Phone by |
| 75 | +Google](https://security.googleblog.com/2025/03/new-ai-powered-scam-detection-features.html) |
| 76 | +to protect Android users from these types of sophisticated scams. |
| 77 | + |
| 78 | +No one likes being tricked, but history has shown us that scammers are |
| 79 | +constantly evolving their tactics and unlikely to give up anytime soon. That's |
| 80 | +why we're committed to making their job as hard as possible through using |
| 81 | +Google's latest AI advancements to raise the bar for safety across all of our |
| 82 | +products. |
| 83 | + |
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