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| 1 | +import { Link } from "react-router-dom"; |
| 2 | +import BackLink from "./shared/components/BackLink"; |
| 3 | +import { useEffect } from "react"; |
| 4 | + |
| 5 | +export default function PrivacyPolicy() { |
| 6 | + useEffect(() => { |
| 7 | + window.scrollTo({ top: 0, behavior: "smooth" }); |
| 8 | + }, []); |
| 9 | + |
| 10 | + return ( |
| 11 | + <div className="flex items-center mt-16 sm:mt-26 sm:mb-10"> |
| 12 | + <div className="relative max-w-2xl m-auto p-8 bg-[#F4F4F2] rounded-lg shadow-md"> |
| 13 | + <BackLink /> |
| 14 | + <h2 className="text-2xl font-semibold mt-6">Privacy Policy</h2> |
| 15 | + <em>Last Updated: June 19, 2025</em> |
| 16 | + <p className="my-4"> |
| 17 | + Tenant First Aid, a program of Code PDX and Qiu Qiu Law (" |
| 18 | + <span className="underline">Tenant First Aid</span> |
| 19 | + ") provides a chatbot service and other tools that allow Oregon |
| 20 | + residents to access legal information free of charge about common |
| 21 | + tenant issues. This Privacy Policy explains how Qiu Qiu Law collects, |
| 22 | + uses, and discloses information about you through its websites and |
| 23 | + other online products and services (collectively, the " |
| 24 | + <span className="underline">Services</span> |
| 25 | + ") or when you otherwise interact with us. |
| 26 | + </p> |
| 27 | + <p className="my-4"> |
| 28 | + We may change this Privacy Policy from time to time. If we make |
| 29 | + changes, we will notify you by revising the date at the top of the |
| 30 | + policy and, in some cases, we may provide you with additional notice |
| 31 | + (such as adding a statement to our homepage or sending you a |
| 32 | + notification). We encourage you to review the Privacy Policy whenever |
| 33 | + you access the Services or otherwise interact with us to stay informed |
| 34 | + about our information practices and the choices available to you. |
| 35 | + </p> |
| 36 | + <h3 className="text-xl font-semibold my-4 flex flex-col"> |
| 37 | + <span>Collection of Information</span> |
| 38 | + <span>Information You Provide to Us</span> |
| 39 | + </h3> |
| 40 | + <p> |
| 41 | + We collect transcripts of all conversations for quality improvement |
| 42 | + purposes. We do not encourage you to provide your name, address, or |
| 43 | + other sensitive information, and generally do not need it to answer |
| 44 | + the type of general questions that Tenant First Aid is meant for. |
| 45 | + </p> |
| 46 | + <p className="my-4"> |
| 47 | + When you access or use our Services, we automatically collect |
| 48 | + information about you, including: |
| 49 | + </p> |
| 50 | + <ul className="list-disc list-outside my-4 pl-4"> |
| 51 | + <li> |
| 52 | + Log Information: We collect log information about your use of the |
| 53 | + Services, including the type of browser you use, access times, pages |
| 54 | + viewed, your IP address and the page you visited before navigating |
| 55 | + to our Services. |
| 56 | + </li> |
| 57 | + <li> |
| 58 | + Device Information: We collect information about the computer or |
| 59 | + mobile device you use to access our Services, including the hardware |
| 60 | + model, operating system and version, unique device identifiers, and |
| 61 | + mobile network information. |
| 62 | + </li> |
| 63 | + <li> |
| 64 | + Information Collected by Cookies and Other Tracking Technologies: |
| 65 | + Like most online services and mobile applications, we may use |
| 66 | + cookies and other technologies, such as web beacons and web storage |
| 67 | + to collect information about your activity, browser, and device. |
| 68 | + Cookies are small data files stored on your hard drive or in device |
| 69 | + memory that help us improve our Services and your experience, see |
| 70 | + which types of legal information are most frequently accessed |
| 71 | + through our Services, and count visits. Web beacons are electronic |
| 72 | + images that may be used in our Services or emails and help deliver |
| 73 | + cookies, count visits and understand usage and campaign |
| 74 | + effectiveness. For more information about cookies and how to disable |
| 75 | + them, please see “Your Choices” below. |
| 76 | + </li> |
| 77 | + <li> |
| 78 | + Other Venders: Our Services connect with other technology platforms |
| 79 | + and anonymously shared/stored data is governed by their policies |
| 80 | + (OpenAI:{" "} |
| 81 | + <Link |
| 82 | + to="https://openai.com/policies/privacy-policy" |
| 83 | + className="underline text-blue-600" |
| 84 | + > |
| 85 | + Privacy Policy |
| 86 | + </Link>{" "} |
| 87 | + and{" "} |
| 88 | + <Link |
| 89 | + to="https://openai.com/policies/terms-of-use" |
| 90 | + className="underline text-blue-600" |
| 91 | + > |
| 92 | + Terms of Use |
| 93 | + </Link> |
| 94 | + ) |
| 95 | + </li> |
| 96 | + </ul> |
| 97 | + <h3 className="text-xl font-semibold my-4">Use of Information</h3> |
| 98 | + <p> |
| 99 | + We use the information we collect to provide, maintain, and improve |
| 100 | + our services, such as to track Service usage and improve the Services. |
| 101 | + We may also use the information we collect to: |
| 102 | + </p> |
| 103 | + <ul className="list-disc list-outside my-4 pl-4"> |
| 104 | + <li> |
| 105 | + Send you technical notices, updates, security alerts and support and |
| 106 | + administrative messages and to respond to your comments, questions |
| 107 | + and customer service requests |
| 108 | + </li> |
| 109 | + <li> |
| 110 | + Provide news and information we think will be of interest to you |
| 111 | + </li> |
| 112 | + <li> |
| 113 | + Monitor and analyze trends, usage and activities in connection with |
| 114 | + our Services |
| 115 | + </li> |
| 116 | + <li> |
| 117 | + Detect, investigate and prevent fraudulent and illegal activities |
| 118 | + and protect the rights and property of Tenant First Aid and others |
| 119 | + </li> |
| 120 | + <li> |
| 121 | + Personalize and improve the Services and provide content or features |
| 122 | + that match user needs |
| 123 | + </li> |
| 124 | + <li> |
| 125 | + Carry out any other purpose described to you at the time the |
| 126 | + information was collected |
| 127 | + </li> |
| 128 | + </ul> |
| 129 | + <h3 className="text-xl font-semibold my-4">Sharing of Information</h3> |
| 130 | + <p> |
| 131 | + We may share information about you as follows or as otherwise |
| 132 | + described in this Privacy Policy: |
| 133 | + </p> |
| 134 | + <ul className="list-disc list-outside my-4 pl-4"> |
| 135 | + <li> |
| 136 | + With vendors, consultants and other service providers who need |
| 137 | + access to such information to carry out work on our behalf |
| 138 | + </li> |
| 139 | + <li> |
| 140 | + With one of our legal services partner organizations, if you apply |
| 141 | + for legal aid |
| 142 | + </li> |
| 143 | + <li> |
| 144 | + In response to a request for information if we believe disclosure is |
| 145 | + in accordance with, or required by, any applicable law or legal |
| 146 | + process, including lawful requests by public authorities to meet |
| 147 | + national security or law enforcement requirements |
| 148 | + </li> |
| 149 | + </ul> |
| 150 | + <h3 className="text-xl font-semibold my-4 flex flex-col"> |
| 151 | + <span>Analytics Services</span> |
| 152 | + <span>Provided by Others</span> |
| 153 | + </h3> |
| 154 | + <ul className="list-disc list-outside my-4 pl-4"> |
| 155 | + <li> |
| 156 | + If we believe your actions are inconsistent with our user agreements |
| 157 | + or policies, or to protect the rights, property and safety of Tenant |
| 158 | + First Aid or others |
| 159 | + </li> |
| 160 | + <li> |
| 161 | + Between and among Tenant First Aid and our partner organizations in |
| 162 | + order to provide, evaluate or improve the Services; and |
| 163 | + </li> |
| 164 | + <li>With your consent or at your direction</li> |
| 165 | + </ul> |
| 166 | + <p className="my-4"> |
| 167 | + We may also share aggregated or de-identified information, which |
| 168 | + cannot reasonably be used to identify you. |
| 169 | + </p> |
| 170 | + <p className="my-4"> |
| 171 | + We may allow others to provide analytics services across the internet |
| 172 | + and in applications. These entities may use cookies, web beacons, |
| 173 | + device identifiers and other technologies to collect information about |
| 174 | + your use of the Services and other websites and applications, |
| 175 | + including your IP address, web browser, mobile network information, |
| 176 | + pages viewed, time spent on pages or in apps, links clicked and |
| 177 | + conversion information. This information may be used by Tenant First |
| 178 | + Aid and others to, among other things, analyze and track data, |
| 179 | + determine the popularity of certain content, deliver content targeted |
| 180 | + to your interests on our Services and other websites and better |
| 181 | + understand your online activity. |
| 182 | + </p> |
| 183 | + <h3 className="text-xl font-semibold my-4">Data Retention</h3> |
| 184 | + <p> |
| 185 | + We store the information we collect about you for as long as is |
| 186 | + necessary for the purpose(s) for which we originally collected it. We |
| 187 | + may retain certain information for legitimate business purposes or as |
| 188 | + required by law. |
| 189 | + </p> |
| 190 | + <h3 className="text-xl font-semibold my-4"> |
| 191 | + Transfer of Information to the U.S. and Other Countries |
| 192 | + </h3> |
| 193 | + <p> |
| 194 | + Tenant First Aid is based in the United States and we process and |
| 195 | + store information in the U.S. |
| 196 | + </p> |
| 197 | + <h3 className="text-xl font-semibold my-4 flex flex-col"> |
| 198 | + <span>Your Choices</span> |
| 199 | + <span>Personal Information</span> |
| 200 | + </h3> |
| 201 | + <p> |
| 202 | + You may update, correct or delete information about you at any time by |
| 203 | + interacting with the Services, or emailing us at{" "} |
| 204 | + <Link |
| 205 | + to="mailto:michael@qiu-qiulaw.com" |
| 206 | + className="underline text-blue-600" |
| 207 | + > |
| 208 | + michael@qiu-qiulaw.com |
| 209 | + </Link> |
| 210 | + . We may also retain cached or archived copies of information about |
| 211 | + you for a certain period of time. |
| 212 | + </p> |
| 213 | + <h3 className="text-xl font-semibold my-4">Cookies</h3> |
| 214 | + <p> |
| 215 | + Most web browsers are set to accept cookies by default. If you prefer, |
| 216 | + you can usually choose to set your browser to remove or reject browser |
| 217 | + cookies. Please note that if you choose to remove or reject cookies, |
| 218 | + this could affect the availability and functionality of our Services. |
| 219 | + </p> |
| 220 | + <h3 className="text-xl font-semibold my-4"> |
| 221 | + Mobile Notifications/Alerts |
| 222 | + </h3> |
| 223 | + <p>With your consent, we may send alerts to your mobile device.</p> |
| 224 | + <h3 className="text-xl font-semibold my-4">Contact Us</h3> |
| 225 | + <p> |
| 226 | + If you have any questions about this Privacy Policy, please contact us |
| 227 | + at:{" "} |
| 228 | + <Link |
| 229 | + to="mailto:michael@qiu-qiulaw.com" |
| 230 | + className="underline text-blue-600" |
| 231 | + > |
| 232 | + michael@qiu-qiulaw.com |
| 233 | + </Link> |
| 234 | + </p> |
| 235 | + </div> |
| 236 | + </div> |
| 237 | + ); |
| 238 | +} |
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