Service crashing when windows boot

[sergserg2]

I try automatic and automatic delayed start also. Hardware Supervisor crashes in both cases.
When starting on already booted Windows there is no problem.

Error from .NET Runtime:

Aplikacja: HardwareSupervisor.exe
Wersja architektury: v4.0.30319
Opis: proces został przerwany z powodu nieobsłużonego wyjątku.
Informacje o wyjątku: System.IndexOutOfRangeException
   w LibreHardwareMonitor.Hardware.Gpu.AmdGpu.Update()
   w HardwareSupervisor.UpdateVisitor.VisitHardware(LibreHardwareMonitor.Hardware.IHardware)
   w LibreHardwareMonitor.Hardware.Hardware.Accept(LibreHardwareMonitor.Hardware.IVisitor)
   w LibreHardwareMonitor.Hardware.Computer.Traverse(LibreHardwareMonitor.Hardware.IVisitor)
   w HardwareSupervisor.UpdateVisitor.VisitComputer(LibreHardwareMonitor.Hardware.IComputer)
   w LibreHardwareMonitor.Hardware.Computer.Accept(LibreHardwareMonitor.Hardware.IVisitor)
   w HardwareSupervisor.Service.ThreadMain()
   w System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   w System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   w System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   w System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   w System.Threading.ThreadHelper.ThreadStart()

[darkbrain-fc]

Hmm it's seems a bug on LibLibreHardwareMonitor. Can you try the GUI: https://github.com/LibreHardwareMonitor/LibreHardwareMonitor/releases/tag/v0.8.9 ? And see if it's has the same problem?

[sergserg2]

I used LHM 0.8.9 already without problem, but I think the problem is in early LMH library initialization (because something delayed in AMD driver?). Because when Windows is loaded, there is no problem with starting Hardware Supervisor service (like no problem with using LHM in loaded Windows). Error is only when the service is set to automatic start when Windows is loading.
Maybe a solution is handling of this exception and sleep for few seconds? Or some service dependency?

[sergserg2]

This error is in log file also (delay is weird, I think this is time when I logging in Windows):

2022-01-26 11:08:05.4298|INFO|HardwareSupervisor.Service|Version: 0.3.1.0
2022-01-26 11:08:06.1185|INFO|HardwareSupervisor.Service|Starting service
2022-01-26 11:08:15.8535|INFO|HardwareSupervisor.Service|HardwareAdded: MSI MAG B550 TOMAHAWK (MS-7C91)
2022-01-26 11:08:15.9317|INFO|HardwareSupervisor.Service|HardwareAdded: AMD Ryzen 5 3600
2022-01-26 11:08:15.9317|INFO|HardwareSupervisor.Service|HardwareAdded: Generic Memory
2022-01-26 11:08:16.0098|INFO|HardwareSupervisor.Service|HardwareAdded: AMD Radeon RX 5600 XT
2022-01-26 11:08:17.1496|INFO|HardwareSupervisor.Service|HardwareAdded: CT480BX500SSD1
2022-01-26 11:08:17.1496|INFO|HardwareSupervisor.Service|HardwareAdded: Micron_1100_MTFDDAK256TBN
2022-01-26 11:08:17.1496|INFO|HardwareSupervisor.Service|HardwareAdded: WDC WD10PURX-64E5EY0
2022-01-26 11:08:17.1496|INFO|HardwareSupervisor.Service|HardwareAdded: ST1000DM003-1SB10C
2022-01-26 11:08:17.1964|INFO|HardwareSupervisor.Service|HardwareAdded: Ethernet
2022-01-26 11:08:17.1964|INFO|HardwareSupervisor.Service|HardwareAdded: Ethernet 5
2022-01-26 11:08:17.1964|INFO|HardwareSupervisor.Service|Service started
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/0
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/1
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/2
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/3
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/4
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/5
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/6
2022-01-26 11:08:22.9070|INFO|AutoFanControl|Found sensor: AMD Radeon RX 5600 XT => /gpu-amd/0/0
2022-01-26 11:08:59.9689|ERROR|HardwareSupervisor.Service|Index was outside the bounds of the array.

[sergserg2]

OK, I tested few times reboot and cold boot, with short and long delay between logging screen and user login, and this error appears, when delay is about 20s or more.

[darkbrain-fc]

Hmm quite strange. Error log is about 30s after initialization, and update routine is exactly the same that you can find into README of LHM. Can I ask you to use LHM and create a report file with it, and attach to this issue? Probabily we need a debug version of LHM to understand which line of code raise thi exception.

[darkbrain-fc]

I used LHM 0.8.9 already without problem, but I think the problem is in early LMH library initialization (because something delayed in AMD driver?). Because when Windows is loaded, there is no problem with starting Hardware Supervisor service (like no problem with using LHM in loaded Windows). Error is only when the service is set to automatic start when Windows is loading. Maybe a solution is handling of this exception and sleep for few seconds? Or some service dependency?

Well I'd like to fix the real problem, but yes if we can't find a good soluziont we can use your workaround. BTW I've attached to https://github.com/darkbrain-fc/HardwareSupervisor/releases/tag/0.3.1 two files: LibreHardwareMonitorLib.dll and LibreHardwareMonitorLib.pdb, can you place them into HS directory and then restart you PC? In the next reboot you should find an error in you event viewer with the stack trace, but now with line numbers. Yes I need to dump it into log file, maybe into next HS version.
Please attach the stacktrace, and also the LHM Report.
Tnx.

[sergserg2]

I have used autologon for Windows and there was no problem. But now I switched to Windows 11 and after disabling autologon the problem occurs every time I log into Windows manually.
I tried LHS (Run on Windows Startup) and there is no problem here. But it seems to me that the service starts earlier than the program?

I also used the pdb version of the libraries, unfortunately the eventviewer did not show anything extra.

2022-03-06 11:02:39.3596|INFO|HardwareSupervisor.Service|Version: 0.3.1.0 2022-03-06 11:02:39.3998|INFO|HardwareSupervisor.Service|Starting service 2022-03-06 11:02:41.7147|INFO|HardwareSupervisor.Service|HardwareAdded: MSI MAG B550 TOMAHAWK (MS-7C91) 2022-03-06 11:02:41.8558|INFO|HardwareSupervisor.Service|HardwareAdded: AMD Ryzen 5 3600 2022-03-06 11:02:41.8558|INFO|HardwareSupervisor.Service|HardwareAdded: Generic Memory 2022-03-06 11:02:41.9443|INFO|HardwareSupervisor.Service|HardwareAdded: AMD Radeon RX 5600 XT 2022-03-06 11:02:43.2479|INFO|HardwareSupervisor.Service|HardwareAdded: CT480BX500SSD1 2022-03-06 11:02:43.2479|INFO|HardwareSupervisor.Service|HardwareAdded: Micron_1100_MTFDDAK256TBN 2022-03-06 11:02:43.2479|INFO|HardwareSupervisor.Service|HardwareAdded: WDC WD10PURX-64E5EY0 2022-03-06 11:02:43.2479|INFO|HardwareSupervisor.Service|HardwareAdded: ST1000DM003-1SB10C 2022-03-06 11:02:43.3573|INFO|HardwareSupervisor.Service|HardwareAdded: Ethernet 2022-03-06 11:02:43.3573|INFO|HardwareSupervisor.Service|HardwareAdded: Ethernet 5 2022-03-06 11:02:43.3573|INFO|HardwareSupervisor.Service|Service started 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/0 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/1 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/2 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/3 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/4 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/5 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/6 2022-03-06 11:03:01.3843|INFO|AutoFanControl|Found sensor: AMD Radeon RX 5600 XT => /gpu-amd/0/0 2022-03-06 11:03:02.4000|ERROR|HardwareSupervisor.Service|Index was outside the bounds of the array.

[sergserg2]

With autologon to Windows there is no error. But shorter delay between starting the service and sensors detecting.

2022-03-06 11:19:05.3031|INFO|HardwareSupervisor.Service|Version: 0.3.1.0 2022-03-06 11:19:05.3344|INFO|HardwareSupervisor.Service|Starting service 2022-03-06 11:19:07.7097|INFO|HardwareSupervisor.Service|HardwareAdded: MSI MAG B550 TOMAHAWK (MS-7C91) 2022-03-06 11:19:07.7880|INFO|HardwareSupervisor.Service|HardwareAdded: AMD Ryzen 5 3600 2022-03-06 11:19:07.7880|INFO|HardwareSupervisor.Service|HardwareAdded: Generic Memory 2022-03-06 11:19:07.9130|INFO|HardwareSupervisor.Service|HardwareAdded: AMD Radeon RX 5600 XT 2022-03-06 11:19:09.1162|INFO|HardwareSupervisor.Service|HardwareAdded: CT480BX500SSD1 2022-03-06 11:19:09.1162|INFO|HardwareSupervisor.Service|HardwareAdded: Micron_1100_MTFDDAK256TBN 2022-03-06 11:19:09.1162|INFO|HardwareSupervisor.Service|HardwareAdded: WDC WD10PURX-64E5EY0 2022-03-06 11:19:09.1162|INFO|HardwareSupervisor.Service|HardwareAdded: ST1000DM003-1SB10C 2022-03-06 11:19:09.2569|INFO|HardwareSupervisor.Service|HardwareAdded: Ethernet 2022-03-06 11:19:09.2725|INFO|HardwareSupervisor.Service|HardwareAdded: Ethernet 5 2022-03-06 11:19:09.2725|INFO|HardwareSupervisor.Service|Service started 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/0 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/1 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/2 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/3 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/4 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/5 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: Nuvoton NCT6687D => /lpc/nct6687d/6 2022-03-06 11:19:15.0028|INFO|AutoFanControl|Found sensor: AMD Radeon RX 5600 XT => /gpu-amd/0/0

[darkbrain-fc]

I tried LHS (Run on Windows Startup) and there is no problem here. But it seems to me that the service starts earlier than the program?

Sure service will run earlier.

I also used the pdb version of the libraries, unfortunately the eventviewer did not show anything extra.

That's a problem. Without stack trace i can't fix it. I will try to make a new version that dump the stack trace to log file.

But why are you running LHM and HS together? HS is intended as a LHM replacement with some GUI as a rainmeter gadget. I'm guessing if LHM library conflict with itself in a someway.

[sergserg2]

But why are you running LHM and HS together? HS is intended as a LHM replacement with some GUI as a rainmeter gadget. I'm guessing if LHM library conflict with itself in a someway.

I don't, this was one time for testing.