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Admin Gotchas

github-actions[bot] edited this page Jan 28, 2026 · 1 revision

Admin gotchas

Common points of confusion for admins.

Pro not showing up

  • Confirm your license is saved in Admin -> FileRise Pro.
  • Confirm the Pro bundle is installed and readable.
  • Ensure your core version matches the Pro bundle version.

Updates expired

  • Pro keeps working on your current bundle.
  • Renew only if you want newer Pro bundles.

Upload problems

  • Check PHP upload size and post limits.
  • Verify the web server user can write to uploads/ and users/.

Instance IDs

  • 12-month updates plans require Instance IDs at checkout.
  • Business licenses can add Instance IDs at /pro/instances.php.
  • Personal licenses require support to change Instance IDs.

Related

  • /docs/?page=pro-license-activation
  • /docs/?page=instance-ids

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