Updated bug report template

Author: fboender

.github/ISSUE_TEMPLATE/report-a-bug-or-feature-request.md

@@ -6,10 +6,21 @@ about: Report a bug of feature request
 
 If you're reporting a bug:
 
+* Don't worry if you're new to reporting bugs or don't know which information
+  to provide. Just try to follow the guidelines below, and we'll figure it
+  out.
 * Please provide output of `ansible-cmdb --debug`
-* Please reduce your facts (just delete some of the `ansible -m setup` output files) until you're left with a single fact or fact file that still reproduces the problem.
+* Please reduce your facts (just delete some of the `ansible -m setup` output
+  files) until you're left with a single fact or fact file that still
+  reproduces the problem.
 * If possible, please attach the problematic fact file.
 
 If you're report a feature request:
 
-* Please do not file feature requests for column additions. Every user of ansible-cmdb has different requirements and adding an endless variety of columns is both unpractical and is quite a burden on the developer of ansible-cmdb. Pull requests are welcome if you believe the columns are useful for a wide audience.
+* Please do not file feature requests for column additions. Every user of
+  ansible-cmdb has different requirements and adding an endless variety of
+  columns is both unpractical and is quite a burden on the developer of
+  ansible-cmdb. You can easily add custom columns yourself with the [Custom
+  Columns](https://ansible-cmdb.readthedocs.io/en/latest/usage/#custom-columns)
+  feature. Pull requests are welcome if you believe the columns are useful for
+  a wide audience.