Skip to content

[Bug]: iOS App Crashes to "Uh oh" when changing between WiFi and Cellular #5

@fkick

Description

@fkick

What’s the issue in a sentence?

When moving from cellular to WiFi or vice versa, the app crashes to an "Uh Oh" error page.

What device or platform are you using?

iPhone/iPad (iOS)

If you chose “Other” or “Smart TV”, tell us more

No response

How often does the bug happen?

Every time

What kind of media were you using?

None (UI/Navigation issue)

What did you do right before the issue?

  1. Either have content playing, or just have the app open to one of the hubs.
  2. Turn off WiFi via Control Center.
  3. App Crashes to "Uh oh" page
  4. Need to force close the app and relaunch.

What did you expect to happen?

I would expect the app to continue normal function, maybe hiccup slightly if content is playing as it re-buffers, but if the app is on the home page or a library page, I would expect no loss of content or crash page. If it did crash, I would expect recovery as it realized there was still a network connection, and not need to be force closed.

And what actually happened?

The app crashes to an "Uh Oh" screen and needs to be force closed and re-launched.

Plex version(s)

2025.17

Are you using hardware acceleration?

Yes

Anything else we should know?

No response

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't working

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions