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Steps to Download and Install the App:

  1. Go to Webminer Releases.
  2. Download webminer-x.x.x.dmg for macOS or webminer.Setup.x.x.x.exe for Windows from the box with the latest tag as shown below.
Screenshot 2025-08-21 at 3 08 22 PM
  1. After downloading the respective file double click on it for installation.

Steps to update the App:

  1. Whenever there's an update you will get a notification in App as "New Update Available", You need to click on Download Button.
Screenshot 2025-08-21 at 3 20 02 PM
  1. After it gets Downloaded , another notification will be shown as "Update Downloaded", Click on close and then close the app.
Screenshot 2025-08-21 at 3 31 06 PM
  1. Reopen the app after 5 minutes, It will get updated

Login and Credentials Update:

  1. When You open the app, first time It will show you a screen Unauthorized screen , click on Go back home button.
Screenshot 2025-08-21 at 3 35 58 PM
  1. Click on Update Global Config Button and add Your Credentials there.
  2. Click on Save button and then scroll up to top and click on back button beside Global Setting as shown below
Monosnap Webminer 2025-08-21 17-56-13
  1. Click on "Click here to login" button and login to your salesforce account
  2. After successful Login Come back to app
  3. At the top right corner you will see your login mail, click on that and then select connector from the list that appear
  4. You will see all the integrated portal there, just click on configure(for first time from next time click on top right 3 dot and then select configure).
Screenshot 2025-08-21 at 4 10 31 PM
  1. Fill the details and click submit
  2. Get back to home page

Run App(Automation):

  1. Type Reference number of case on Salesforce website in box with label "Salesforce Case ID"
  2. Type Reference number of case on Portal website in box with label "Connector Case ID"
  3. Select the portal where you want to upload the data from connector list
  4. Click on Automate
Screenshot 2025-08-21 at 4 16 52 PM

Note : You can see you run logs after running the automation at bottom of home dashboard(latest 5 , to see all logs click on 3 dots on right and select all logs).

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