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A 47.8% decrease in appeal success rate suggests a significant shift in content moderation approach <spanclassName="citation-hover"data-citation="Reuters. "Content Moderation Staff Reduction under Musk." Reuters, December 12, 2023, www.reuters.com/tech.">[5]</span>
Analysis based on <spanclassName="citation-hover"data-citation="Klonick, Kate. "The New Governors: The People, Rules, and Processes Governing Online Speech." Harvard Law Review, vol. 131, no. 6, 2018, pp. 1598–1670.">[1]</span> and <spanclassName="citation-hover"data-citation="Wang, Rui, et al. "Empowered or Constrained in Platform Governance? An Analysis of Twitter Users\' Responses to Elon Musk\'s Takeover." Social Media + Society, vol. 10, no. 2, 2024, pp. 1–14.">[3]</span>
description: "The terms governing the Twitter platform prior to X's acquisition",
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impact: "Defined the rules and policies for Twitter users. <span class='citation-hover' data-citation='Twitter, Inc. <em>Twitter Terms of Service</em>. August 19, 2021, help.twitter.com/en/rules-and-policies/twitter-terms-of-service. Accessed December,6, 2024.'>See the full terms</span>"
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impact: "Defined the rules and policies for Twitter users. See the full terms at <a href='https://help.x.com/en/rules-and-policies' target='_blank' rel='noopener noreferrer' className='text-indigo-600 underline'>help.x.com/en/rules-and-policies</a>"
"Impact of 'freedom of speech, not freedom of reach' policies",
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"Methodologies for external algorithm auditing"
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citation: "Klonick, Kate. \"The New Governors: The People, Rules, and Processes Governing Online Speech.\" Harvard Law Review, vol. 131, no. 6, 2018, pp. 1598–1670."
citation: "Gillespie, Tarleton. Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions That Shape Social Media. Yale UP, 2018."
citation: "Douek, Evelyn. \"Governing Online Speech: From 'Posts-as-Trumps' to Proportionality and Probability.\" Columbia Law Review, vol. 121, no. 3, 2021, pp. 759–834."
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