incomplete campaign, how to relaunch ?

[setop]

I started a campaign, it stopped (status finished) after sending 59 emails out of 89 (59/89).
How do I know what are the 30 remaining and what happen to them ? How to relaunch the campaign on these ?

Note: I have of few of "Undelivered Mail Returned to Sender", like 5 ; but I guess they are part of the 59 and it does not explain all the others.

[MaximilianKohler]

There are a variety of issues covering this problem. Did you search them? You didn't give enough info here. Did you check your logs?

[setop]

I search the documentation first, both user guide and api. Nothing about how to manage incomplete campaign.
Nothing in the logs except some retry which went fine.
I searched the database for any table listing the results of the campaign. I found nothing.
I search for issue on this repo. Nothing poped up.

[MaximilianKohler]

https://github.com/knadh/listmonk/issues?q=is%3Aissue%20campaign%20finished

[setop]

Not sure what are you trying to tell me.
Is it a feature that I missed in the doc or in the UI, a bug in a existing feature or an unexisting feature ?

[MaximilianKohler]

I linked you to a search because it's already been discussed.

[candidexmedia]

Were you able to solve this? Which version of Listmonk are you using?

[setop]

I was using version 4.1.0 back then. I haven't touch it since.

My first campaign was to reach out for my users for important matter. I was left with the fact that I reached only 59 of them over 89 first try, with no way to know who I missed.

This was such a chock : I search the logs and database for clue; then the doc, the reach out for acquaintances who are using LM to know if I missed something. Then came here to try to understand if it was a missing feature or an misunderstanding.

Then the only response I get was this very unwelcoming message from @MaximilianKohler.

So I gave up and turned myself to an other tool. Sorry.

[candidexmedia]

Sorry to hear that! What are you using now?

[setop]

I still user listmonk for (un-)subscribe.
But I use CremeCRM - a CRM software which happens to have a campaign feature - for campaign.
It is not its primary usage but at least I can check which mail have been delivered or not and make a other launch with the ones that have failed. So no information is lost.