Magento 2.4.7 Connect to elasticsearch8 and Not see the products on UI.

[Skyfly2021]

Preconditions and environment

Magento 2.4.7
Elasticsearch 8.11.4

We are not seeing the products when Elasticsearch 8.11.4 used and the reindex is succesfully.

Steps to reproduce:

1.Ensure Elasticsearch 8.11.4 is installed
2.Ensure Magento 2.4.7 composer installation works
3. Run bin/magento .... --search-engine=elasticsearch8
4. The connection is successful in the Magento backend configuration
5. Create a product in the admin
6. Run bin/magento in:rein
7. Run bin/magento cron:run
8. Run bin/magento c:f
9. Verify the product is visible on UI

Note: When opensearch 2.13.0 is used then we are able to see the products.

Expected result

When a new product is created we should be able to see the product on UI.

Actual result

Not able to see the product on UI.

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @Skyfly2021. Thank you for your report.
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[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
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[m2-assistant]

Hi @engcom-Dash. Thank you for working on this issue.
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• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
     Details

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[devchris79]

I am sure that curl command should be reporting that you need authentication, it doesn't look like the username and password is being required.

I would have expected a curl command like below, passing the username and then the curl response asking for the password:

curl -u username 132.123.123.123:9200 -k

Maybe the Elastic search instance doesn't have the credentials configured?

[Skyfly2021]

I am sure that curl command should be reporting that you need authentication, it doesn't look like the username and password is being required.

I would have expected a curl command like below, passing the username and then the curl response asking for the password:

curl -u username 132.123.123.123:9200 -k

Maybe the Elastic search instance doesn't have the credentials configured?
Because I disabled safe mode on the elasticserver, I can respond without username and verification code.

[Skyfly2021]

I am sure that curl command should be reporting that you need authentication, it doesn't look like the username and password is being required.

I would have expected a curl command like below, passing the username and then the curl response asking for the password:

curl -u username 132.123.123.123:9200 -k

Maybe the Elastic search instance doesn't have the credentials configured?
After enabling safe mode on the elastic server, it cannot respond without a password.

At the same time, a connection error also occurred in the magento background, as follows:

[devchris79]

This looks like an issue with the Elasticsearch instance.
Try resetting the password

[Skyfly2021]

This looks like an issue with the Elasticsearch instance. Try resetting the password

It's not a password issue, I can pass cur on the Magento server “curl -k GET 'http://x.x.x.x:9200' -u xxxx: xxxx ” returns data.

[magenx]

check ELK log if node is not in RED status
must be GREEN

also if your ssl cert properly signed

[Skyfly2021]

check ELK log if node is not in RED status must be GREEN

also if your ssl cert properly signed

thanks ,I didn't use SSL connection, and then I installed magento 2.4.7 cleanly, which can solve this problem, but there is no way to save the created product, and it has been waiting, and then I can only return to magento 2.4.6-p5.