bin/magento media-gallery:sync erases previously stored image width and height in database, when using remote storage

[gwharton]

Preconditions and environment

• 2.4.7-p4
• AWS S3 Media Storage

Steps to reproduce

Deploy 2.4.7-p4
Configure Remote S3 storage

php bin/magento setup:config:set \
    --remote-storage-driver="aws-s3" \
    --remote-storage-bucket="bucketname" \
    --remote-storage-prefix="" \
    --remote-storage-region="region" \
    --remote-storage-key="key" \
    --remote-storage-secret="secret"

Using backend, upload an image to the wysiwyg folder using media gallery

php bin/magento media-gallery:sync

Expected result

After running media-gallery:sync, the width and height of the images should be correct

Actual result

All images have their height and width zero'd. Original values for height and width are lost.

Additional information

No response

Release note

Media Storage, image height and widths are maintained after running media-gallery:sync when remote storage is configured.

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
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[engcom-November]

Hello @gwharton Thank you for your report.

I followed the steps provided, and the issue i reproducible. The image size is resetting to zero after the media gallery:sync. I've attached a reference screenshot for your review. Please take a look.

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-14091 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.