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Refunds

predrag.krstojevic edited this page Mar 2, 2021 · 4 revisions

If you want to start a refund from the Gambio Backend, the order needs to be placed using a Mollie payment method and it needs to be paid. Refund is possible from the Mollie payment information block on the order details page.

mollie-order-block

Refunds with Orders API

When Orders API is used two tabs are available: Items and Amount. In the Items tab, the merchant can enter the qty to refund by listed items from Mollie (products, surcharge, shipping, etc.).

mollie-orders-api-refund

Refunds with Payments API

When Payments API is used only the Amount tab is available. In this tab, you can enter the refund amount and optionally the reason why the order is refunded. The refund amount is prepopulated with the maximum amount that can be refunded at the moment of opening the popup.

mollie-payments-api-refund

Once the whole order is refunded, all inputs will be disabled and the Refund button will be removed (just the Close button will be displayed).

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