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This ensures that we handle the InvalidPhoneError: Not a UK mobile number error from GOV.UK Notify by recording the response as a permanent failure (which is accurate since retrying is not going to succeed). This also means the job finishes and doesn't get put back on the retry queue, and also allows the nurses to see useful feedback.

Sentry Issue

@thomasleese thomasleese added this to the v4.3.0 milestone Sep 18, 2025
@thomasleese thomasleese requested a review from a team as a code owner September 18, 2025 15:05
@thomasleese thomasleese added the operations Improving live support label Sep 18, 2025
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❤️

@thomasleese thomasleese modified the milestones: v4.3.0, v4.4.0 Sep 19, 2025
@thomasleese thomasleese force-pushed the invalid-phone-error branch 2 times, most recently from 2550351 to 6976f2a Compare September 19, 2025 17:33
This ensures that we handle the `InvalidPhoneError: Not a UK mobile
number` error from GOV.UK Notify by recording the response as a
permanent failure (which is accurate since retrying is not going to
succeed). This also means the job finishes and doesn't get put back on
the retry queue, and also allows the nurses to see useful feedback.

Sentry-Issue: 6235087330
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