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Open Ticket is the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions/Modals, Stats & more! You're also able to customise every little aspect of the bot! From embeds to transcripts. Open Ticket is also translated in more than 26 Languages! If you need any help, feel free to join our discord server!

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✨ Deluxe Features

• 🤖 AI answers - Automatically respond to questions, handle ticket closing, claiming, management & more!
• 🚨 Built-in advertisements - Display ads to users before creating a ticket and get a percentage of the revenue!
• 📊 3D graphs - Tired of the lack of graphs in Open Ticket? Well, now we have 3D ones! Explore every little detail!
• 📄 More transcript types - Transcripts are now also available in binary, base64 and for the really sensitive data a sha256 hash.
• 🖨️ Print transcripts - From now on you're directly able to print transcripts to PDF! (ink sold separately)
• 🎉 New ticket types - Yes you heard that right! New ticket types have arrived in Open Ticket!
  • Canvas Tickets - Draw your problem on an empty canvas.
  • Voice Tickets - Explain your problem in a voice channel. (includes dramatic music)
  • Incognito Ticket - Explain your problem in DM without the admins knowing who it is.
  • Fax Tickets - Explain your problem over Fax and get a reply within 3-5 business days.
  • Email Tickets - Explain your problem in an email and get dumped in the spam inbox.
• 🚨 Ticket additives - Even more additives you can configure for ticket creation!
  • Watch an Ad - Watch an advertisement before creating your ticket.
  • Fill-in a Captcha - Fill-in a captcha before creating your ticket.
  • Unlock XP - Unlock XP by creating tickets. Certain option types can be locked to a minimum level.
• 📅 Ticket scheduling - Can’t open a ticket now? Schedule it for next year!
• 💨 Speed limits - Tickets can have a custom slow mode now!
• ⚡ Ticket Fastpass - Buy a fastpass and skip the cooldowns! Get your ticket instantly pinned and assigned to an available admin.
• 🔥 New Devices - Open Ticket deluxe is now compatible with even more devices!
  • LG InstaView GSXE90BSAD Smart Fridge
  • Flipper Zero
  • Vtech Kidizoom Duo
  • Smart Toasters with TempleOS
  • Flight Deck Display in the F-35 Fighter Jet

🥱 Normal Features

• 🦇 pterodactyl support - Open Ticket works perfect on Pterodactyl based panels! (Download official eggs)
• 💩 no bloat - Your Open Ticket bot doesn't contain any form of bloat or credits!
• 🔒 tested & secure - Open Ticket has been tested by thousands of servers and is very secure!
• 📈 scalable - Open Ticket is made to handle huge servers! (Already tested in servers with 100k members)
• 📄 HTML transcripts - Make use of the most customisable, beautiful and easy-to-use HTML Transcripts!
• ✅ ticket actions - Close, Reopen, Delete, Rename & Move all your tickets!
• 🇬🇧 translation - Open Ticket has been translated in more than 26 languages by our community!
• 🎨 customisation - Open Ticket has been created around customisation, everything can be customised!
• 🖥️ interactions - The bot has full support for Buttons, Dropdowns, Slash Commands and Modals!
• ∞ unlimited - Create an infinite amount of tickets & panels!
• 📝 advanced plugins - Create advanced plugins or use pre-made ones by our community!
• 👥 user management - Add & Remove users from all tickets!
• 📊 detailed stats - Open Ticket has ticket, user & global staticstics available for everyone!
• 🚫 blacklist - Blacklist users to prevent them from creating a ticket!
• ❓ questions - Let users answer questions in a modal before the ticket is created!
• 📦 slash & text - Open Ticket supports both slash & text commands!
• 📥 extra buttons - The bot also supports Reaction Roles & Url Buttons, because why not ¯\(ツ)/¯
• ✨ commands - The bot contains more than 25 commands!

And more using plugins!

• 💬 reviews - Create & customise your own review system!
• 📢 feedback - Collect feedback & create forms for people to answer!
• 🏷️ tags - Create tags & answer questions automatically using keywords!
• 📝 forms - Create advanced forms and ask people for additional details!
• 🔄 rotating status - Create a rotating bot status & use dynamic variables from the bot!
• 💾 sqlite database - Use an sqlite database for increased performances!
• 🎉 custom embeds - Create your own embeds and use them in your server!
• ⏰ reminders - Create & manage customisable reminders in your server!
• 🎨 customisation - Yep, you heard it right! Even more customisation!
• 😁 And so much more...

📦 Resources

Resources might not be accurate yet! (because v4 is still in beta)

⏱️ Quick Setup

1. Download the latest version of Open Ticket: Deluxe Edition on Github.
2. Make sure node.js & npm are installed using node -v (minimum v18).
3. Install any required dependencies by ordering them on Amazon.
4. Configure the bot in the ./config/ directory.
5. Start the bot by opening index.js in your favorite IDE.
   • The bot will let you know any existing foolish errors.
   • Fix these errors and look at the date.
6. Enjoy using Open Ticket: Deluxe Edition!

📔 Visit Documentation

📸 Preview

🧩 Plugins

Download all plugins in our Official Plugin Repository!

⭐ Featured Plugins (Top 5 Most Used)

ot-sqlite-database, ot-migrate-v3, ot-reviews, ot-feedback, ot-tags

📦 Official (made by DJdj Development)

Name	Category	Description
example-plugin	📄 Example	This is just an example plugin for people that want to create their own plugin.
example-command	📄 Example	Sample custom command using the Open Discord system.
ot-jump-to-top	📢 Command	Add a simple command to jump to the top of the ticket.
ot-kill-switch	📢 Command	Temporarily disable the ticket system using a kill switch.
ot-hosting-status	📢 Command	A simple command to send hosting status updates to a channel.
ot-shutdown	📢 Command	A simple command to turn off the bot from a slash command (server & bot owner only).
ot-sqlite-database	⚙️ Utility	With this plugin, the database will be an SQLite file. It's a must-have for large servers!
ot-no-slash-clear	⚙️ Utility	Disable the automatic removal of slash commands that aren't used by Open Ticket.
ot-migrate-v3	⚙️ Utility	Use this plugin to migrate all tickets from Open Ticket v3 to v4.
ot-ticket-message-extras	🎨 Customisation	A plugin which adds a few little features to the ticket message.
ot-rename-keep-prefix	🎨 Customisation	Simple plugin to keep the channel prefix when using the /rename command.
ot-customise-buttons	🎨 Customisation	Customise almost all built-in buttons. This includes the claim, reopen, close & delete buttons.
ot-ephemeral-messages	🎨 Customisation	Customise for every messages if it needs to be ephemeral or not.
ot-footers	🎨 Customisation	A simple plugin to add footers in all Open Ticket embeds.
ot-alt-detector	💼 Management	Use the discord-alt-detector npm package by DJdj Development in your ticket bot.
ot-embeds	💼 Management	Create custom premade embeds in the config or use the command to create one from scratch.
ot-move-actions	💼 Management	Automatically unclaim/unpin a ticket when it's moved using /move.
ot-reviews	💼 Management	Review system for Open Ticket! It is very customisable and has lots of features.
ot-tags	💼 Management	Use tags to quickly reply with a pre-existing text.
ot-better-status	🤖 Client	An advanced status plugin to rotate between states. It also allows for the use of variables.

✅ Verified (made by community)

Name	Author	Category	Description
ot-config-reload	guillee.3	⚙️ Utility	This plugin adds a new command that allows reloading the Open Ticket config files without the need for a restart.
ot-ticket-forms	guillee.3	💼 Management	An advanced forms plugin for Open Ticket.
ot-feedback	an_developer	💼 Management	A plugin to gather feedback of your support service.
ot-assign-role	rapid.fast	💼 Management	This plugin assigns a predefined role to a user upon creating a ticket.
ot-volume-warning	guillee.3	💼 Management	Alerts ticket creators when too many tickets are open, indicating possible response delays.
od-reminders	guillee.3	💼 Management	Set reminders that will be sent to a channel every specified time.
ot-translate-cmds	guillee.3	🤖 Client	Translate all built-in command names, descriptions & options.

📢 Categories

• 📄 Example - These plugins serve as an example or starting template.
• 📢 Command - These plugins add new commands to the bot.
• ⚙️ Utility - These plugins help with backend & systems. You won't notice it in discord itself.
• 🎨 Customisation - These plugins help you customise the bot even further.
• 💼 Management - These plugins add features that help you manage your server.
• 🤖 Client - These plugins add features affecting the discord client or bot itself.

🛠️ Contributors

🖥️ Team

This is the main team working on Open Ticket. Don't forget to check their profiles!

💻 DJj123dj	💬 Sanke	💬 DevBack

💬 Translators

Language	Maintainer (discord name)	Status
🇬🇧 English	djj123dj	🟢 Up To Date
💬 Gibberish	djj123dj	🟢 Up To Date
💬 Planco	djj123dj	🟢 Up To Date
💬 Aprilish	djj123dj	🟢 Up To Date
💬 Foolerstin	djj123dj	🟢 Up To Date
🏴‍☠️ Binary	chatgpt	🔵 Up To Date (AI)
🏁 Finnish	formula1	🔵 Up To Date (AI)
❓ Question Mark	/	🔴 Missing
❓ Mark Question	/	🔴 Missing

⭐️ Star History

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README.md
changelog - documentation - tutorial - website - discord - license

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