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OpenSearch side logs at the time the error occurred, the log says the following
Error: Authentication finally failed for "xxxuseryyy" from {instance:some number}.
It's basically tells like the user is not from LDAP, because the user created internally. But it didn't fallback to internal authentication once failed for LDAP auth. Failed only once, unable to reproduce, no network issues at that time. That's my worry. Can anyone help me with this issue