feat(moderation): support crisp tickets

Author: douglasduteil

.env

@@ -12,12 +12,17 @@ API_AUTH_URL="http://localhost:6300"
 API_AUTH_USERNAME="________________________"
 CONSOLA_LEVEL="4"
 COOKIE_ENCRYPTION_KEY="password_at_least_32_characters_long"
+CRISP_BASE_URL="http://localhost:6400"
+CRISP_IDENTIFIER="________-____-____-____-____________"
+CRISP_KEY="________________________________________________________________"
+CRISP_PLUGIN_URN="urn:_______:______________:_"
+CRISP_USER_NICKNAME="______________"
+CRISP_WEBSITE_ID="________-____-____-____-____________"
 DATABASE_URL="postgresql://postgres:postgres@localhost:5432/postgres?schema=public"
 ENTREPRISE_API_GOUV_TOKEN="____.____.____"
 ENTREPRISE_API_GOUV_URL="http://localhost:6200"
 HOST="https://hyyypertool-preprod.moncomptepro.beta.gouv.fr/proxy/localhost:3000"
 SENTRY_DNS="https://____@errors.data.gouv.fr/____"
+SYMMETRIC_ENCRYPTION_KEY="aTrueRandom32BytesLongBase64EncodedStringAA="
 ZAMMAD_TOKEN="____"
 ZAMMAD_URL="https://support.etalab.gouv.fr"
-
-SYMMETRIC_ENCRYPTION_KEY="aTrueRandom32BytesLongBase64EncodedStringAA="

.gitignore

@@ -3,6 +3,7 @@
 node_modules/
 
 #
+.env.local
 .env.*.local
 
 # Generated style

bun.lockb

@@ -21,10 +21,12 @@
     { "path": "packages/~/welcome", "name": "📦 welcome" },
     { "path": "packages/~/proxy", "name": "📦 proxy" },
 
+    //
     //
 
     { "path": "packages/~/infra/moncomptepro", "name": "🏗️ moncomptepro" },
     { "path": "packages/~/infra/zammad", "name": "🏗️ zammad" },
+    { "path": "packages/~/infra/crisp", "name": "🏗️ crisp" },
 
     //
     { "path": "packages/~/config", "name": "⚙️ config" },

hyyypertool.code-workspace

@@ -0,0 +1,96 @@
+[
+  {
+    "httpRequest": {
+      "method": "GET",
+      "path": "/v1/website/{website_id}/conversation/{session_id}",
+      "pathParameters": {
+        "session_id": ["[A-Z0-9\\-\\_]+"],
+        "website_id": ["[A-Z0-9\\-\\_]+"]
+      }
+    },
+    "httpResponse": {
+      "body": {
+        "data": {
+          "meta": {
+            "subjet": "Lorem Ipsum"
+          }
+        }
+      }
+    }
+  },
+  {
+    "httpRequest": {
+      "method": "POST",
+      "path": "/v1/website/{website_id}/conversation/{session_id}/message",
+      "pathParameters": {
+        "session_id": ["[A-Z0-9\\-\\_]+"],
+        "website_id": ["[A-Z0-9\\-\\_]+"]
+      }
+    },
+    "httpResponse": {
+      "body": {
+        "data": {
+          "fingerprint": "123456789"
+        }
+      }
+    }
+  },
+  {
+    "httpRequest": {
+      "method": "GET",
+      "path": "/v1/website/{website_id}/conversation/{session_id}/messages",
+      "pathParameters": {
+        "session_id": ["[A-Z0-9\\-\\_]+"],
+        "website_id": ["[A-Z0-9\\-\\_]+"]
+      }
+    },
+    "httpResponse": {
+      "body": {
+        "data": [
+          {
+            "content": "Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.",
+            "type": "text",
+            "timestamp": 1715097494011,
+            "user": {
+              "user_id": "123456789",
+              "nickname": "John User"
+            }
+          }
+        ]
+      }
+    }
+  },
+  {
+    "httpRequest": {
+      "method": "GET",
+      "path": "/v1/website/{website_id}/operators/list",
+      "pathParameters": {
+        "website_id": ["[A-Z0-9\\-\\_]+"]
+      }
+    },
+    "httpResponse": {
+      "body": {
+        "data": [
+          {
+            "details": {
+              "email": "user@yopmail.com",
+              "firstname": "John",
+              "lastname": "User",
+              "user_id": "123456789"
+            }
+          }
+        ]
+      }
+    }
+  },
+  {
+    "httpRequest": {
+      "path": "/readyz"
+    },
+    "httpResponse": {
+      "body": "readyz check passed",
+      "reasonPhrase": "OK",
+      "statusCode": 200
+    }
+  }
+]

mocks/api.crisp.chat/mockserverInitialization.json

@@ -1,6 +1,17 @@
 #
 
 services:
+  api.crisp.chat:
+    image: mockserver/mockserver:5.15.0
+    command: -proxyRemoteHost api.crisp.chat -proxyRemotePort 443
+    environment:
+      MOCKSERVER_LOG_LEVEL: DEBUG
+      MOCKSERVER_INITIALIZATION_JSON_PATH: /config/mockserverInitialization.json
+    volumes:
+      - ./api.crisp.chat/mockserverInitialization.json:/config/mockserverInitialization.json
+    ports:
+      - 6400:1080
+
   auth.agentconnect.gouv.fr:
     image: mockserver/mockserver:5.15.0
     command: -proxyRemoteHost fca.integ01.dev-agentconnect.fr -proxyRemotePort 443

mocks/docker-compose.mocks.yaml

@@ -8,6 +8,7 @@
     "packages/~/auth/*",
     "packages/~/config/*",
     "packages/~/infra/moncomptepro/*",
+    "packages/~/infra/crisp/*",
     "packages/~/infra/zammad/*",
     "packages/~/moderations/*",
     "packages/~/organizations/*",
@@ -63,7 +64,7 @@
     "consola": "3.2.3",
     "dotenv": "16.4.5",
     "hono": "4.5.9",
-    "tsx": "4.16.5"
+    "tsx": "4.19.0"
   },
   "devDependencies": {
     "@csmith/release-it-calver-plugin": "2023.12.0",

package.json

@@ -6,6 +6,6 @@
     "outDir": "./node_modules/.cache/tsc",
     "types": ["bun-types", "hono"]
   },
-  "extends": "@~/config.typescript/tsx.json",
+  "extends": "@~/config.typescript/tsx/tsconfig.json",
   "references": []
 }

packages/hono-slotify/tsconfig.json

@@ -3,7 +3,7 @@
     "jsxImportSource": "hono/jsx",
     "outDir": "./node_modules/.cache/tsc"
   },
-  "extends": "@~/config.typescript/base.json",
+  "extends": "@~/config.typescript/base/tsconfig.json",
   "references": [
     { "path": "../../auth/api/tsconfig.json" },
     { "path": "../../infra/moncomptepro/database/tsconfig.json" },

packages/~/app/api/tsconfig.json

@@ -9,7 +9,11 @@ import { z } from "zod";
 //
 
 dotenv.config({
-  path: [`.env.${process.env.NODE_ENV}.local`, ".env.local", ".env"],
+  path: [
+    `.env.${process.env.NODE_ENV ?? "development"}.local`,
+    ".env.local",
+    ".env",
+  ],
 });
 
 const pkg = await import(join(cwd(), "package.json"));
@@ -48,6 +52,12 @@ export const app_env = z.object({
     .string()
     .trim()
     .default("password_at_least_32_characters_long"),
+  CRISP_BASE_URL: z.string().url().default("https://api.crisp.chat"),
+  CRISP_IDENTIFIER: z.string().trim(),
+  CRISP_KEY: z.string().trim(),
+  CRISP_PLUGIN_URN: z.string().trim(),
+  CRISP_USER_NICKNAME: z.string().trim(),
+  CRISP_WEBSITE_ID: z.string().trim(),
   DATABASE_URL: z
     .string()
     .trim()