Skip to content

MacOS Endless verification captcha loop #7510

@Phoenicia15

Description

@Phoenicia15

Using a supported version?

  • I have searched searched open and closed issues for duplicates.
  • I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

I needed to add multiple numbers to a chat for work, and ended up stuck in an endless loop of captcha requests. I completed all the captchas, and when returning to Signal, about half said "verification complete" and the other half said "verification failed." But either way, I get the verification demand come up again a few seconds later.

Uninstalling and reinstalling Signal on my macbook did not help. This is weirdly enough not an issue on my phone.

Steps to reproduce

See above

Expected result

The correct behavior should be the captcha verifying my account successfully once, without an endless stream of verification requests coming up immediately after.

Actual result

An endless stream of requests to go to my browser and complete a captcha challenge to verify my account.

Screenshots

No response

Signal version

7.72.1

Operating system

Mac OS Ventura 13.6.3

Version of Signal on your phone

7.77

Link to debug log

debuglog.txt

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions