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cloud-support

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Leverage the cloud when you Download Microsoft 365 (Office 365). Microsoft 365 has the tools you need to seamlessly create, collaborate, and share from all your devices. And with security features such as encrypted email and data loss prevention, you and your team can work safely from anywhere.

  • Updated Aug 27, 2024

AWS incident simulation documenting recovery from loss of MFA access after offboarding failure. Covers IAM investigation, CLI recovery, internal verification, RCA, and preventive measures — based on SME experience in AWS account security.

  • Updated Oct 2, 2025

Simulated AWS EC2 incident response case focused on Auto Scaling misconfiguration and recovery. Includes RCA, troubleshooting steps, and CLI examples — built from real support experience in cloud operations.

  • Updated Oct 2, 2025

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