Skip to content

Not Monitoring. #19

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
PauloBettin opened this issue Sep 5, 2019 · 12 comments
Open

Not Monitoring. #19

PauloBettin opened this issue Sep 5, 2019 · 12 comments
Assignees
Labels
enhancement New feature or request

Comments

@PauloBettin
Copy link

PauloBettin commented Sep 5, 2019

Showing no sequences in "monitoring" menu.

The sequences is only listed after scan on scan file menu.

@ilovemilk ilovemilk self-assigned this Sep 6, 2019
@ilovemilk ilovemilk added the bug Something isn't working label Sep 6, 2019
@ilovemilk
Copy link
Collaborator

Are there any errors in log if you upload a file?

@PauloBettin
Copy link
Author

PauloBettin commented Sep 6, 2019 via email

@ilovemilk
Copy link
Collaborator

I will fix this error in the new version but this can't be the reason for the problem that the monitoring is not working. This error relates to a problem during scanning.

What do you see in the monitoring tab? Nothing? Just the spinner? The message that there are no sequences?

Sincerely,
Matthias

@PauloBettin
Copy link
Author

PauloBettin commented Sep 11, 2019 via email

@ilovemilk
Copy link
Collaborator

Are there any errors in the browser console (you can open it by pressing F12 in your browser)?

Sincerely,
Matthias

@PauloBettin
Copy link
Author

PauloBettin commented Sep 13, 2019 via email

@ilovemilk
Copy link
Collaborator

Thanks for the Info.

I have used your app on a older version of NextCloud and i remenber to see
the archivied sequences in this tab, is this correctly?

Yes thats correct.

Now even i simulate a ransonware infection this tab is still show nothing
with only the message "no sequences".

The behaviour and the UI didn't change in last updates, just fixes in the background were applied.

How do you sync your files?

@PauloBettin
Copy link
Author

PauloBettin commented Sep 16, 2019 via email

@ilovemilk
Copy link
Collaborator

Hi,

this explains the problem:

  • We don't monitor file uploads via the web interface because ransomware can't change files via the web browser.
  • We also don't monitor files changed manually via webdav because ransomware yet doesn't upload files to cloud storages without auto-sync setup.

Do use webdav for auto-syncing files?

Sincerely,
Matthias

@PauloBettin
Copy link
Author

PauloBettin commented Sep 23, 2019 via email

@ilovemilk
Copy link
Collaborator

Hi Paulo,

sure but would be awesome if you test it with the Nextcloud client first if it's also not working we have a different problem there.

Nevertheless, I will add it as feature request to the new version.

Sincerely
Matthias

@ilovemilk ilovemilk added enhancement New feature or request and removed bug Something isn't working labels Sep 25, 2019
@PauloBettin
Copy link
Author

PauloBettin commented Sep 27, 2019 via email

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
enhancement New feature or request
Projects
None yet
Development

No branches or pull requests

2 participants