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Description
Description
We have had one merchant report of a really confusing and frustrating situation. After reconnecting to Stripe, they have one or two successful API requests using the newly received key, whereafter Stripe API requests fail due to the secret key having been invalidated. The specific error code that gets returned is platform_api_key_expired.
Steps to reproduce
The merchant that can reproduce this issue triggered a reconnection from the Stripe Settings tab, and could never get the reconnection to "stick".
Expected behavior
The reconnection should complete and the key should remain valid.
Screenshots
System report
System report
Additional context
Original report:
- Persistent reconnection notice with v10.0.0 #4729
- STRIPE-745
Internal issue: 10365825-zen